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[Admin Note] New EncorePro 2.20 software for Philips-Respironics machines
I have been trying to install EncorePro2 in 2 of my machines 1 - Windows 7 64 with Netframe work 3.5 and 2- Windows 10 laptop with NetFrame work 4.+ installed. Both machines are up to date and have ZoneAlarm Firewall with Windows defender. 
The W 7 machine appears to be caught in a loop where the installer asks for a reboot when rebooted it asks for another (10 times) 

The W 10 machine starts the install then nothing occurs. 

I have SleeplyHead but am experiencing a few problems with  it the main one is there is no way to close the program. I need to go to Taskmaster to do so.
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Alt-F4 and Control-F4 aren't working?

Do you have the Sleepyhead screen in Fullscreen mode, by any chance? That sometimes triggers the inability to close it normally.
Please organize your SleeyHead screenshots like this.
I'm an epidemiologist, not a medical provider. 
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Some people have reported a SleepyHead resolution larger than their monitor size.  I have a registry mod file to remove the offending entry.  
File:  Delete SH Screensize

To Use: Make sure SleepyHead is not running.  Double-click the file and allow it to be merged. After merging, try SleepyHead. It should display normal now
Useful Links -or- When All Else Fails:
Posting SleepyHead Charts in 5 Easy Steps
Robysue's Beginner's Guide to Sleepyhead
Apnea Helpful Tips
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i have problem : unable to read data because the card is corrupted encore
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Welcome - soufiano

Cards can become corrupted.  Try reformatting it and trying it again,  Otherwise you may need a new card.
Useful Links -or- When All Else Fails:
Posting SleepyHead Charts in 5 Easy Steps
Robysue's Beginner's Guide to Sleepyhead
Apnea Helpful Tips
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Unable to select typical install. 
But on custom, I always get "installation of SQL Server Express Failed"
How can I access typical option?
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You probably have left over files and folders related to the failed attempts to install the SQL server. If that is the case the first thing I would try is uninstalling Microsoft SQL Server using the Windows uninstall feature, if it is listed there. 

It was suggested in this thread that it is easier to download the SQL server directly from Microsoft, install the server, do a custom install of Encore Pro and point Encore Pro to the server. This is the approach I had to use. If you take this route be sure to get the right version of Microsoft SQL Server Express.

The thread I referred to above gives system requirements, software versions and has tips on solving various problems when installing Encore Pro. It is well worth reading before attempting the install.
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