I had posted a thread about Airsense 10 Humidifier Defects - One was the spraying of water in my face and one was the water bin did not seal properly and made the "dying coyote" sound when breathing. [link removed]
basically told me to go jump in the lake (I was already in one with the water spraying in my face). Talked to a technician at Resmed and feel vindicated. To all those with this machine, they are manufacturing a new water bin with seals that work - they don't know if they have been shipped to the suppliers yet, but maybe in a month or so, call where you purchased it and they "Should" send you a new fixed replacement bin for free. So - known problem and defect at Resmed and they are fixing it, but they didn't think anyone would just send a new bin to you - you have to call and request it - pretty pathetic, but whatever.
About the water Spraying in my face, he said with the Airsense 10 they did, in fact, increase the humidity in the machine way beyond the S9 Autoset and that could, with some masks like the Breeze that I use, cause extremely increased water and the resulting spraying. He concluded that pretty much the only way to get along with the "auto" climate setting on the machine would be to use a Res-Med mask - doesn't make any sense. But bottom line, I will have to put everything on manual and play meteorologist every day and set the level and temperature myself to keep from drowning.
My hope, is like with automobile recalls, that enough people will complain and they will at some point acknowledge the intermittent problems with the auto climate on the machines and fix them. At least I reached a 50% fix with the info that they will be making a "fixed" water bin shortly. One step at a time.
To maintain our status as an educational organization, the only commercial links allowed in this forum are to CPAP-related manufacturer websites. This is stated in the Apnea Board Rules with details given in the Commercial Links Policy section.
Moderator Action: Link Removed