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AirSense 10 Humidifier is not working
#11
(02-09-2015, 05:24 PM)spooky101 Wrote: Again, thanks for the quick responses.  I contacted the vendor and they suggested removing the SD card and unplugging the device for a couple minutes. Exactly as Mr. Van Winkle suggested.   I tried that and the plate seemed to be warmer. I will report back in the morning.  I am in Oklahoma, so I may need to cool the tube.

Edit: The vendor was very helpful.  If unplugging the device doesn't work, they agreed to exchange it for another one.

Thanks CPAP brothers! My 5 month old ResMed Airsense 10 CPAP failed to recognize my humidifier after I pulled the plug for a few days when moving to a new place. Instead of the humidifier symbols on the front panel (3 squiggly vertical curves) I was getting a blinking X. The humidifier was not working and the machine was unusable. My supplies vendor was totally unhelpful. The ResMed company refused to get involved. In frustration I decided to search on the Internet and luckily found this forum. I tried the suggestion above. Unplugged the power, removed the SD card, and left it off for a few hours. Then I plugged in the power, and VOILA, the humidifier symbols were back! Put in the SD card and the humidifier symbols stayed on. Now I am back in business. It works perfectly again. There must be some kind of software bug. Too bad the company is not more helpful.
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