New Airsense 10 for Her ordered and arrived 2 weeks ago. Using Climate line hose and set to Auto Humidity - woke up with water being blown down into my lungs and ears and everywhere - choking and gagging - very scary. It was like a sink sprayer, not "droplets" or "condensation" - like someone putting a sink sprayer in your mouth, turning it on, and expecting you to sleep. Could not stop this from happening. Tried setting to manual with a low humidity and still a lot of water. Called dealer and they are sending a replacement. Called ResMed and the frontline person admitted he was getting several similar calls, but would not admit a defect and said I had to deal with whoever sold me the machine.
I have tried reseating the hose and all the normal things and I keep the water level 1/4 inch Below the Max Line. I have the Clinicians manual and know how to set everything. My AHIs have been awful - 8-12 and over 20 on the night of the great floods. Scared this thing is going to cause pneumonia or worse.
I'm not a newbie - 10 years on CPAP, and 5 years on Autoset 9 with No water issues. I think these machines must have a major defect - I will see what experiment number 4 does - I just really like the look of the machine - not a black hulking box, and wanted it to work out since the 9 was such a good machine.
Just wonder if anyone has had similar experiences with being drowned by an Airsense 10 or Airsense 10 for Her. ResMed doesn't seem to care even a little bit. Thanks for any help you can give me!