So I called "my" DME, who wanted me to set up an appointment for two weeks out to "discuss" it with them. I said I don't want a discussion, I just want a mask. In fact, I want it mailed.
So I said "you guys aren't the only game in town" and hung up, and called another place.
They seemed friendly enough, but apparently my printed prescription wasn't enough for them so they called my doctor and wanted a copy of my sleep study. So I could get a new mask.
Then the doctor's office called me to ask if it was OK to send them the sleep study and I said "hell no!" I just want a mask. So two days later, I find that they sent it anyway.
So now I call back the new place and said "Now can I get my mask?" "Sure, let's setup an appointment for next week".
I asked if they actually *had* the mask I wanted and she said "No, but we can order it when you come in."
You know what? FU** ALL OF THEM. I'm NEVER going back.
I just ordered it online and I'll have it in a few days. It cost me an extra ~$60 over my insurance copay, but I don't have to kiss anybody's ass or take time off from work or wait two weeks.
There's really no point to this except that I find it infuriating that my insurance only covers "Preferred Providers" who's only qualification is that they make my life difficult.
I'm starting to suspect that's why they do it. If I pay for the insurance and don't use it, the insurance company pockets the money.