Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Any experience with Lookee cust svc for Wellue Ring?
#1
Any experience with Lookee cust svc for Wellue Ring?
I decided to purchase a Wellue O2 sensor ring. In reading through various threads, it seems like Wellue's customer service isn't great. I found one post that said if you buy it through Lookee, their customer service is pretty good.

I just wanted to see if anyone has any input before I pull the trigger.
Post Reply Post Reply






Donate to Apnea Board  
#2
RE: Any experience with Lookee cust svc for Wellue Ring?
If you decide to go with the Lookee brand, would you object sending me its binary file for comparison to a Viatom/Wellue?   Based off the Viatom/Wellue file, it only contains a series number, time and date, SpO2, Pulse, and movement data.  It doesn't contain any personal information.  

Actually, if anyone has a Lookee brand oximeter, I am trying to obtain the binary data file for comparison.  It may be like the latest ViHealth Android version 2.65.0 that no longer creates a binary file.  In that case, the database file would be a great help. The Wellue/ViHealth name for this file is PulsebitO2.db.

Thanks


Please excuse the topic slide. . . Please resume normal posting.   Big Grin

- Red
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Post Reply Post Reply
#3
RE: Any experience with Lookee cust svc for Wellue Ring?
Hi. I'm not sure I followed all that. I'm a bit new to all this stuff.

At some point I plan to start using Oscar.
Would importing the data be possible using either Wellue ring or the Lookee ring?
Post Reply Post Reply
#4
RE: Any experience with Lookee cust svc for Wellue Ring?
Currently, the Wellue is supported in OSCAR. I don't know what kind of data the Lookee produces, that is why I was asking for a Lookee owner to provide its files.
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Post Reply Post Reply






Donate to Apnea Board  
#5
RE: Any experience with Lookee cust svc for Wellue Ring?
Got it, thanks!
Post Reply Post Reply
#6
RE: Any experience with Lookee cust svc for Wellue Ring?
(07-17-2021, 07:53 PM)Crimson Nape Wrote: Currently, the Wellue is supported in OSCAR.   I don't know what kind of data the Lookee produces, that is why I was asking for a Lookee owner to provide its files.

Hi Crimson Nape,

Do you think the Lookee company would be of any assistance with answering the Oscar question? I assume they don't about Oscar, but maybe they could provide a sample file?

Let me know if you think it's worth me contacting them. Thx
Post Reply Post Reply
#7
RE: Any experience with Lookee cust svc for Wellue Ring?
The 2 companies look to be selling the same product. I need to go look but I bet it’s on Alliexpress or alibaba.
Thank you,
Brent aka Factor

Just a Regular guy.
My untreated AHI was 87.  You can do it hang in there.
"You can if you will"   Jerry Kramer

Got OSCAR?
Organize Charts
Optimizing Therapy

My Story
Post Reply Post Reply






Donate to Apnea Board  
#8
RE: Any experience with Lookee cust svc for Wellue Ring?
pkersey - That is a good idea about contacting Lookee. I'm so use to never getting a reply that I have given up on this route. Please be my guest and contact them.

I hope you are successful!

- Red
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Post Reply Post Reply
#9
RE: Any experience with Lookee cust svc for Wellue Ring?
I have emailed Lookee support, requesting sample data for their products.  We'll see...  Eat-popcorn
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Post Reply Post Reply
#10
RE: Any experience with Lookee cust svc for Wellue Ring?
I received a reply. They use the ViHealth, so OSCAR can import its data.
Crimson Nape
Apnea Board Moderator
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Post Reply Post Reply






Donate to Apnea Board  


Possibly Related Threads...
Thread Author Replies Views Last Post
  O2 Ring and REM coldfeet7 13 266 07-28-2021, 06:40 AM
Last Post: S. Manz
Thumbsdown [Equipment] Wellue O2Ring stops recording many times per night so loses data BikePAP 10 277 07-15-2021, 06:27 PM
Last Post: mcman56
  [Equipment] Airsense 10 Different AHI Experience from Dreamstation drobinson02199 9 306 07-06-2021, 10:30 AM
Last Post: drobinson02199
  Wellue Now Offers a CPAP Crimson Nape 2 184 06-12-2021, 09:05 AM
Last Post: Crimson Nape
  Added Wellvu Ring O2 to the arsenal bouncer 4 254 04-25-2021, 09:30 PM
Last Post: bouncer
  Wellue vs Beddr (or another tracker?) iblokh 0 199 02-20-2021, 11:02 PM
Last Post: iblokh
Sad Awful camping experience with CPAP - HELP! StevesSp 22 1,324 02-03-2021, 09:11 PM
Last Post: StevesSp


New Posts   Today's Posts






About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.