Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Anyone use Landauer Medstar (NY)for supplies??
#1
This has to be the worst company to deal with!!! I've had 3 or 4 reorders of supplies since first starting cpap. My ins covers all new supplies 4x's a year so i call at exactly 3 months to order. All 4 orders so far have taken MANY phone calls, and several weeks to arrive!!! Anyone have better or similar experiences with them? This is the only company my ins recommends and i don't want to deal with the hassle of out of network online suppliers.
Post Reply Post Reply
#2
Somehow, I'm on their autocall system, I get recorded messages every 90? days asking if I need new supplies. The automated message offers replacement filters, mask and hose via pushing a button for each item on the phone. They replace my current supplies with identical items and the supplies shows up within 10 days, no paperwork. If I need something else then I need to call them. If I respond 'no supplies needed', I don't get called for another 90 days!
Post Reply Post Reply
#3
You are luckier than me. Every reorder takes weeks to arrive and several phone calls. If I don't keep calling, my order somehow doesn't get fulfilled. Always an excuse why it's delayed... Have to order again next week, I'll keep my fingers crossed. Lol
Post Reply Post Reply




Possibly Related Threads...
Thread Author Replies Views Last Post
  [Equipment] Where Do You Get Your CPAP Supplies From? rouxster 14 392 08-05-2017, 12:20 AM
Last Post: CTcentrals
Question Potentially moving to UK: How does CPAP supplies work on NIH? lmoretti 1 186 04-17-2017, 12:32 PM
Last Post: holden4th
  Compliance for Medicare supplies jrh0 6 365 03-16-2017, 08:57 PM
Last Post: trish6hundred
Question Minimu Required Frequency for Supplies? Melman 2 296 02-12-2017, 12:03 PM
Last Post: Mosquitobait
  Where to get Inexpensive Supplies margy72 21 1,580 11-06-2016, 06:59 PM
Last Post: big_dave
  VA and CPAP supplies ZZDave 14 6,752 08-06-2016, 02:29 PM
Last Post: Mosquitobait
  Will DME Supplier provide different Mask as Replacement Supplies photosmike 8 795 06-09-2016, 03:24 PM
Last Post: AndyB

Forum Jump:

New Posts   Today's Posts




About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.

For any more information, please use our contact form.