Hello Guest,
Welcome to Apnea Board !As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address. Login or Create an Account
Anyone use Landauer Medstar (NY)for supplies??
|
06-08-2015, 11:23 AM
Anyone use Landauer Medstar (NY)for supplies??
This has to be the worst company to deal with!!! I've had 3 or 4 reorders of supplies since first starting cpap. My ins covers all new supplies 4x's a year so i call at exactly 3 months to order. All 4 orders so far have taken MANY phone calls, and several weeks to arrive!!! Anyone have better or similar experiences with them? This is the only company my ins recommends and i don't want to deal with the hassle of out of network online suppliers.
03-17-2016, 01:53 PM
RE: Anyone use Landauer Medstar (NY)for supplies??
Somehow, I'm on their autocall system, I get recorded messages every 90? days asking if I need new supplies. The automated message offers replacement filters, mask and hose via pushing a button for each item on the phone. They replace my current supplies with identical items and the supplies shows up within 10 days, no paperwork. If I need something else then I need to call them. If I respond 'no supplies needed', I don't get called for another 90 days!
03-17-2016, 02:20 PM
RE: Anyone use Landauer Medstar (NY)for supplies??
You are luckier than me. Every reorder takes weeks to arrive and several phone calls. If I don't keep calling, my order somehow doesn't get fulfilled. Always an excuse why it's delayed... Have to order again next week, I'll keep my fingers crossed. Lol
05-31-2018, 09:25 PM
RE: Anyone use Landauer Medstar (NY)for supplies??
I haven’t times it, but they call me periodically, asking if I need replacements. I say yes and always say yes for everything plus a new water tank for humidification. Everything shows up not too ling after that. If you stopped calling them, would they call you? Have you tried waiting them out?
|
« Next Oldest | Next Newest »
|
Possibly Related Threads... | |||||
Thread | Author | Replies | Views | Last Post | |
[Equipment] Who Do You Get Your Supplies From? | Fritz1255 | 0 | 12 |
53 minutes ago Last Post: Fritz1255 |
|
Medicare Providers for Airmini Supplies | knitsafghans | 4 | 156 |
03-15-2024, 11:07 AM Last Post: SarcasticDave94 |
|
Changing CPAP Machine & DME/Insurance & Supplies | StratCat48 | 3 | 275 |
02-10-2024, 06:19 PM Last Post: Deborah K. |
|
Medicare & Re-Ordering Supplies | oneeyeopen | 12 | 872 |
02-07-2024, 08:10 PM Last Post: Sleeprider |
|
[Equipment] Beginner Must Have Equipment/Supplies | PoutinePrincess | 7 | 377 |
02-07-2024, 03:10 PM Last Post: HalfAsleep |
|
Extra Supplies | Columbiabill | 2 | 390 |
12-28-2023, 03:15 AM Last Post: srlevine1 |
|
CPAP machine and supplies? Insurance or not? | Fatheaded | 13 | 1,584 |
11-26-2023, 05:50 PM Last Post: RedNailz |