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Apria Advice
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DariaVader Offline
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Machine: Resmed S9 AutoSet
Mask Type: Nasal pillows
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Humidifier: H5i humidifier with ClimateLine heated hose
CPAP Pressure: 8-15
CPAP Software: SleepyHead

Other Comments: diabetes II, Thyroidectomized, Primary Immune Deficiency, and the list goes on :P

Sex: Female
Location: Oregon

Post: #11
RE: Apria Advice
Monkey... personally i wouldn't tell them anything other than "do not charge my CC." i would call the CC card company and ask them to "blacklist" any charges from apria. I have done this before when canceling services a couple of times did not work to stop automatic payments (i hate those). Works well. Tell apria that they are not to charge your credit card that you prefer to pay by check if something you will need to pay them for comes up.

Parkerdt... condolences on being bought by a company that will downgrade your bennies. I hope they will increase compensation to make up for it... talented folk such as you probably are, are tuff to find!

هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه
Tongue Suck Technique for prevention of mouth breathing:
  • Place your tongue behind your front teeth on the roof of your mouth
  • let your tongue fill the space between the upper molars
  • gently suck to form a light vacuum
Practising during the day can help you to keep it at night

هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه هههههه
11-19-2015 06:58 PM
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DWaldman Offline

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Posts: 57
Joined: Sep 2015

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: InnoMed Aloha
Humidifier: Hi5
CPAP Pressure: 9-17
CPAP Software: SleepyHead

Other Comments: We rescue dogs... I am going to need LOTS of filters....

Sex: Male
Location: Atascadero Ca

Post: #12
RE: Apria Advice
Welcome to 'murica, land of lower benefits and higher costs.
11-19-2015 07:38 PM
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parkerdt Offline

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Posts: 256
Joined: May 2015

Machine: ResMed A10 AutoSet
Mask Type: Other
Mask Make & Model: WISP, Nuance
Humidifier: Climate Hose and included humidifier
CPAP Pressure: 9
CPAP Software: SleepyHead

Other Comments: I alternate between WISP and fabric Nuance - like both!

Sex: Male
Location: Mebane, NC

Post: #13
RE: Apria Advice
Good stuff here, thanks, folks! Daria, as to reduced benefits, the health insurance is actually a lot better in some regards, and $230/month less expensive. However, DME expense and Diabetic supplies did
take a hit. Still going to save way more than enough to max out my flex spending account, which will help make up the difference.

Our plan is going to be through BCBS of Massachusetts; not sure if they have other DMEs other than Apria, but you can bet I will find out. Smile

thanks,
Dave
11-21-2015 10:28 AM
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kaiasgram Offline

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Posts: 242
Joined: Aug 2013

Machine: S9 VPAP Auto
Mask Type: Nasal pillows
Mask Make & Model: Aloha
Humidifier: H5i
CPAP Pressure: 8-10
CPAP Software: SleepyHead

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Sex: Female
Location: Northern California

Post: #14
RE: Apria Advice
Someone on another forum once posted his solution when he was stuck with crapria and being forced to give a credit card number -- he went out and bought a prepaid, non-reloadable VISA gift card and gave that number to Apria. He chose an amount closest to what he knew his copay would be. Doing this protected his permanent credit cards and avoided having to fight with Apria to pull his card number later, or having to dispute erroneous charges by them (a common occurrence).

My understanding is that a reloadable card can be overdrawn and charged fees, whereas a one-time (gift) prepaid card cannot. Charges beyond the limit would simply be declined.

I have never used Apria, though they once called me out of the blue and left a voicemail saying that they do not deliver respiratory equipment in my area and that they delivered my respiratory equipment last month. Huh Oh-jeez
(This post was last modified: 11-21-2015 03:57 PM by kaiasgram.)
11-21-2015 03:54 PM
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Sleeprider Offline
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Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

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Sex: Male
Location: Where they make Respironics

Post: #15
RE: Apria Advice
Great suggestion on the Visa gift cards. That's an easy and non-confrontational approach to protecting your interests.

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11-21-2015 06:39 PM
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PaytonA Offline
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Machine: ResMed S9 VPAP Auto
Mask Type: Full face mask
Mask Make & Model: Resmed Mirage Quattro
Humidifier: H5i(distilled-top up)
CPAP Pressure: VAuto MinE14.0 MaxI 20.6 PS4.0
CPAP Software: ResScan SleepyHead

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Sex: Male
Location: Orange County,California

Post: #16
RE: Apria Advice
(11-21-2015 03:54 PM)kaiasgram Wrote:  .....I have never used Apria, though they once called me out of the blue and left a voicemail saying that they do not deliver respiratory equipment in my area and that they delivered my respiratory equipment last month. Huh Oh-jeez

Do they sound a little confused and maybe stooooopid on top of that?
(This post was last modified: 11-21-2015 08:10 PM by PaytonA.)
11-21-2015 08:09 PM
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kaiasgram Offline

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Posts: 242
Joined: Aug 2013

Machine: S9 VPAP Auto
Mask Type: Nasal pillows
Mask Make & Model: Aloha
Humidifier: H5i
CPAP Pressure: 8-10
CPAP Software: SleepyHead

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Sex: Female
Location: Northern California

Post: #17
RE: Apria Advice
(11-21-2015 08:09 PM)PaytonA Wrote:  
(11-21-2015 03:54 PM)kaiasgram Wrote:  .....I have never used Apria, though they once called me out of the blue and left a voicemail saying that they do not deliver respiratory equipment in my area and that they delivered my respiratory equipment last month. Huh Oh-jeez

Do they sound a little confused and maybe stooooopid on top of that?

No kidding! Aside from the violation of patient privacy (they stated the name of the person they thought they were calling), it cracked me up. I am a licensed mental health professional and I have a very lengthy greeting on my voicemail and it was my work number that they called. My greeting starts out with "Hello, this is (my name).... That it didn't match their patient's name was of no significance to them, they just went right on to leave that baffling message!
11-21-2015 09:49 PM
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parkerdt Offline

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Posts: 256
Joined: May 2015

Machine: ResMed A10 AutoSet
Mask Type: Other
Mask Make & Model: WISP, Nuance
Humidifier: Climate Hose and included humidifier
CPAP Pressure: 9
CPAP Software: SleepyHead

Other Comments: I alternate between WISP and fabric Nuance - like both!

Sex: Male
Location: Mebane, NC

Post: #18
RE: Apria Advice
I've gotten some PMs regarding my coverage by BCBS of MA when I live in NC. Long and the short - I am working for an employer domiciled in MA, so that is where the health plan is written. Sorry I don't have any magic ways of porting BCBS of MA out of state on an individual plan... I do know that BCBS of NC has seemingly similar plans, but I have no idea of rates, etc.

Dave
11-27-2015 06:17 PM
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JPaulos Offline

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Sex: Female
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Post: #19
Angry RE: Apria Advice
(11-18-2015 10:22 PM)Sleeprider Wrote:  Dave, you probably know the ropes well enough it shouldn't be a big problem. Apria has a CPAP call center that handles everything related to supplies and machines. Order what you want, when you want it to minimize copays, or allow automatic deliveries of what you want. Like any supplier, they can only charge the allowed amount on supplies, so it works out pretty close to what you'd expect.

BCBS has more than one in-network DME, so once you have your card, call and ask, or go online and look for the in-network DME list. I wouldn't lose any sleep over this. The people that have problems are those that don't know what to look for or what to expect. You'll be fine, other than some possible inconvenience and frustration. Know your policy limits and allowances.

I have had nothing but pain and aggravation in my dealings with Apria- their call center, Apria office locations, Apria in general. Apparently no one in their call center talks to anyone else, so you get one story from one person and a different story when you talk to someone else. They will not give you any sort of confirmation number when you order, you have to try and call them back to find out if your order has been completed or shipped (good luck getting thru their call tree!); their store front offices HAVE NO INVENTORY on hand, so even if their control center tells you their office can provide supplies (and they did), in fact their office cannot do anything except place an order for you. I could go on and on. I'm so unhappy with this company but I have no choice because, now that I'm on Medicare, they are the "Medicare-approved" supplier of equipment that my HMO uses.
04-12-2016 08:59 AM
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Mosquitobait Offline

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Posts: 746
Joined: Apr 2015

Machine: Resmed AirSense 10 For Her
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10
Humidifier: integrated, Climate line tube
CPAP Pressure: 9-12
CPAP Software: ResScan SleepyHead

Other Comments: RLS and Bradycardia

Sex: Female
Location: Minneapolis

Post: #20
RE: Apria Advice
(04-12-2016 08:59 AM)JPaulos Wrote:  I'm so unhappy with this company but I have no choice because, now that I'm on Medicare, they are the "Medicare-approved" supplier of equipment that my HMO uses.

Please take the time to send a complaint to Medicare listing specifics. It's the only way we are going to get rid of Apria as a main supplier for Medicare.
04-12-2016 08:43 PM
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