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Archived SleepyHead Discussions [Q&A Thread from Sep-2011 thru May 2014]
(01-16-2014, 10:07 AM)me50 Wrote: can you explain how you are importing or trying to import the data into the program?

Start the software; plug in the SD card; either
- use menu to import data,
- or click icon to right to import data.

Navigate to the SD card. I've tried top level and each level down to directory containing the data files.

Again: NADA

And no indication that it's doing anything/nothing.

Thanks,
-Steve
(01-16-2014, 12:32 PM)sks23cu Wrote: Start the software; plug in the SD card; either
- use menu to import data,
- or click icon to right to import data.

Navigate to the SD card. I've tried top level and each level down to directory containing the data files.

Again: NADA

And no indication that it's doing anything/nothing.

You need to use the latest unstable Mac version of SleepyHead - 0.9.4 with a build date of Nov 4 2013. It doesn't work with one of the bilevel 60 series models, but should work with yours.
(01-16-2014, 01:55 PM)Surly Wrote:
(01-16-2014, 12:32 PM)sks23cu Wrote: Start the software; plug in the SD card; either
- use menu to import data,
- or click icon to right to import data.

Navigate to the SD card. I've tried top level and each level down to directory containing the data files.

Again: NADA

And no indication that it's doing anything/nothing.

You need to use the latest unstable Mac version of SleepyHead - 0.9.4 with a build date of Nov 4 2013. It doesn't work with one of the bilevel 60 series models, but should work with yours.

So, I am using a System One 960P ASV unit. I have used SH 9.2.2-9.3.2-9.4 in both Snow Leopard and Lion on Mac and only some of the data is properly read out. Is anybody working on SH for Mac that will read a 60 series? Any time table? Could someone please let me know when a version is available that works on the 60 series? Thanks.


(01-16-2014, 02:50 PM)RSO Wrote: So, I am using a System One 960P ASV unit. I have used SH 9.2.2-9.3.2-9.4 in both Snow Leopard and Lion on Mac and only some of the data is properly read out. Is anybody working on SH for Mac that will read a 60 series? Any time table? Could someone please let me know when a version is available that works on the 60 series? Thanks.
The unstable Mac version (SleepyHead 0.9.4) will work with the following Series 60 System Ones: Pro (460), Auto (560), BiPAP Pro (660), and BiPAP Auto (760).

Sleepy Head on either the PC or the mac is still not fully compatible with either the Series 50 or Series 60 the ASV machines (950 or 960) as far as I know. At one point JediMark had posted to another forum that part of the problem was his lack of data from these machines to play with.

As for whether there's anybody working on the problems, the answer is yes, but SleepyHead is a home-grown project: Nobody's earning any money for programming SleepyHead stuff, so there's no target date for when the Mac 0.9.4-beta will be considered to be "stable" and there's no target date on when SleepyHead will be fully compatible with the ASV machines.
I'd be happy to send files from my 960P to JediMark by private email if that would help. I would need details about what to send and where.
Quote:You need to use the latest unstable Mac version of SleepyHead - 0.9.4 with a build date of Nov 4 2013. It doesn't work with one of the bilevel 60 series models, but should work with yours.

Yea! It's working! Thanks!

Now all I have to do is figure out what all those graphs mean! :-/

Thanks,
-Steve


Trying to run SleepyHead, and I'm having a symptom I've seen reported before, but no solution that I have found.
I'm running Windows 7 64bit, v0.9.3 installed with no problem, and I was able to set up a profile. But as soon as I select the profile, the app crashes. I've tried running compatibility mode, running as admin, didn't help. I know others are running win 7, so I assume something else I'm running is blocking it - any ideas?
I just installed SH v0.9.3 on my husband's LoNovo running Win 7 last night. And it runs fine on his machine.

Questions:

Did you move anything to a nonstandard location during the install?

What happens if you quit SH and then open it back up? Does it crash as soon as you open it up or does it crash after you try to do something?

Have you tried uninstalling and then reinstalling?

What kinds of things ARE you running that might interfere with SleepyHead?
(03-28-2014, 11:24 PM)ds98765 Wrote: Trying to run SleepyHead, and I'm having a symptom I've seen reported before, but no solution that I have found.
I'm running Windows 7 64bit, v0.9.3 installed with no problem, and I was able to set up a profile. But as soon as I select the profile, the app crashes. I've tried running compatibility mode, running as admin, didn't help. I know others are running win 7, so I assume something else I'm running is blocking it - any ideas?

I'm running SH v0.9.3 on a Win 7 64bit w/o problems. Sounds security related to me (unless it's some kind of data corruption). Without being connected to the internet, why not try turning off all your security software for a moment, then run SH.

If it still doesn't work, perhaps go into the windows security properties that have been assigned to SH and allow 'everyone' read/write/... access to the file and try that. (Do that from the main SH file perhaps, rather than just the shortcut that goes to SH.)

If none of those work, don't forget to switch everything back to the way you had them before.

If that doesn't work, here's some other ideas:
- run a scan disk to make sure you have no big file corruption issues
- like RobySue said above, perhaps try uninstalling SH and reinstalling again
- like RobySue said above, run SH without any other programs running so that there's no conflicts that way
Sleep Apnea has given me a terrible memory. Please forgive me if I've repeated myself.


Thanks for the replies and suggestions so far!

robysue, it was a normal installation (all of them!) - nothing in a non-standard location.
I've tried re-opening it dozens of times, always the same thing happens - the 'Select Profile' window loads, and allows me to select a profile. Then when I click the Select User button, the Select Profile window closes and that's it - nothing else opens. Same thing with a reinstall - no difference.

WakeUp Time, I've tried running with AV turned off, with no difference. I didn't expect that to be the problem as I first saw this issue late last year, when I was still running a different brand of AV software. I've tried granting additional security to the files, even though I am a local administrator on the box, didn't help.

I don't have any other application actively running while I'm doing this testing, but of course there are always lots of things running in the background in Windows. I was able to see errors in the Event log, but there's not anything there that gives me any particular clue - it just says that SleepyHead.exe had an AppCrash, with a ton of data, but no specific faulting module, etc.

It feels like there may be a mismatch between one of the DLLs supplied with the program and one I am running - next I'm going to try shutting down all non-essential dlls (things that check printer status, update your applications on a scheduled basis, etc) and see if one of those is the problem. Whatever it is, it's not unique to me (I've seen this reported before) but it doesn't seem common.


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