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Australians Not Well Served for CPAP
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TheDuke Offline

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Machine: DeVilbiss Intellipap BiLevel DV-55D
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Location: Western Kentucky USA

Post: #11
RE: Australians Not Well Served for CPAP
[quote='holden4th' pid='152203' dateline='1456702044']
As an Australian and as I progress through my CPAP journey it's become very obvious that:

1 Sleep Disorders are not taken that seriously by our medical system (including health cover)

2 Australians pay more than premium for services and equipment.

For example: I am looking at the Resmed A10 autosense. It is priced here at $2000 yet I can get one from the US for half the price. The same goes for masks. I would like to try out an Amara View but at $300 from a well known Australian DME this is again twice the price I can get it from overseas.


I am an American patient and am grateful that we have easier access to machines at far lower cost. There is a real irony to this situation since the CPAP was invented and first produced in your wonderful country by Dr.Colin Sullivan and his associates. ResMed is descended from his work.
03-03-2016 01:39 AM
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Mutineer Offline

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Machine: PR RemStar Pro w/C-Flex
Mask Type: Nasal mask
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Humidifier: Attached Humidifier & Heated Tube
CPAP Pressure: 12
CPAP Software: SleepyHead

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Sex: Male
Location: Victoria, Down Under

Post: #12
RE: Australians Not Well Served for CPAP
(02-28-2016 06:27 PM)holden4th Wrote:  As an Australian and as I progress through my CPAP journey it's become very obvious that:

1 Sleep Disorders are not taken that seriously by our medical system (including health cover)

2 Australians pay more than premium for services and equipment.

For example: I am looking at the Resmed A10 autosense. It is priced here at $2000 yet I can get one from the US for half the price. The same goes for masks. I would like to try out an Amara View but at $300 from a well known Australian DME this is again twice the price I can get it from overseas.

Is this some sort of rort where suppliers know they have got us by the 'short and curlies'? I What's even worse is that one well known brand of machine is even made here in Australia.

There does not seem to be any organised follow up system for sleep disorder patients. Once you've had your sleep study and titration you are on your own. The only recourse is your local GP who, to be fair, are not sleep disorder specialists.

All I can say is thank heavens for forums like this one or we would be just left hung out to dry.

Australian Suppliers #13 & #22 both have the Respironics Amara View FFM for sale @$A225 currently whereas American Supplier #19 who seem popular with Australian Cpap users have it for sale @$US169 which at the current Xchange rate as at today = $230.96...and I'm sure postage within Australia will come in far, far cheaper than obtaining it from the U.S.

Certainly buying supplies from the U.S. was a very attractive proposition going back a couple of years when the $A was parity with the $US but not so much now when $1A only buys $US.73.
03-03-2016 03:22 AM
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holden4th Offline

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Machine: PR System One REMStar 60 Series Auto with Bluetooth
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Sex: Male
Location: Gold Coast Australia

Post: #13
RE: Australians Not Well Served for CPAP
(03-03-2016 03:22 AM)Mutineer Wrote:  
(02-28-2016 06:27 PM)holden4th Wrote:  As an Australian and as I progress through my CPAP journey it's become very obvious that:

1 Sleep Disorders are not taken that seriously by our medical system (including health cover)

2 Australians pay more than premium for services and equipment.

For example: I am looking at the Resmed A10 autosense. It is priced here at $2000 yet I can get one from the US for half the price. The same goes for masks. I would like to try out an Amara View but at $300 from a well known Australian DME this is again twice the price I can get it from overseas.

Is this some sort of rort where suppliers know they have got us by the 'short and curlies'? I What's even worse is that one well known brand of machine is even made here in Australia.

There does not seem to be any organised follow up system for sleep disorder patients. Once you've had your sleep study and titration you are on your own. The only recourse is your local GP who, to be fair, are not sleep disorder specialists.

All I can say is thank heavens for forums like this one or we would be just left hung out to dry.

Australian Suppliers #13 & #22 both have the Respironics Amara View FFM for sale @$A225 currently whereas American Supplier #19 who seem popular with Australian Cpap users have it for sale @$US169 which at the current Xchange rate as at today = $230.96...and I'm sure postage within Australia will come in far, far cheaper than obtaining it from the U.S.

Certainly buying supplies from the U.S. was a very attractive proposition going back a couple of years when the $A was parity with the $US but not so much now when $1A only buys $US.73.

Agreed that the masks are a no brainer and I'm going to get one from one of those sellers on the list, simply because they have a Gold Coast clinic and I can try it out before I buy it.

However, the machines are a different story........ Resmed is/was basd in Perth I believe.
03-03-2016 04:33 AM
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DeepBreathing Offline
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Machine: Resmed S9 VPAP Adapt
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Sex: Male
Location: Perth, Western Australia

Post: #14
RE: Australians Not Well Served for CPAP
Quote:Resmed is/was basd in Perth I believe.

Sydney - North Ryde if I remember rightly. I believe the design and manufacturing base are still there, not too sure about the corporate headquarters.

DeepBreathing
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
03-03-2016 05:02 AM
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dwd1249 Offline

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Location: Australia

Post: #15
RE: Australians Not Well Served for CPAP
(03-03-2016 05:02 AM)DeepBreathing Wrote:  
Quote:Resmed is/was basd in Perth I believe.

Sydney - North Ryde if I remember rightly. I believe the design and manufacturing base are still there, not too sure about the corporate headquarters.

My Resmed Auto 10 That I got from supplier 10 was built in Singapore.
About ½ price even with shipping and poor exchange rate.
03-03-2016 06:43 PM
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Gyddyup Offline

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Post: #16
RE: Australians Not Well Served for CPAP
yeah my Auto 10 was built in Singapore

built in Singapore----> shipped to US----->shipped to Australia = AUD$1400 (30,000 km trip)
built in Singapore----> shipped to Australia = AUD$2000+ (6,000 km trip)

I have a US itunes and Australian account, same music is about 20% cheaper from US account with current exchange rates.

on the plus side, my overnight sleep study was around $800, of which medicare paid $500. I've read they are a lot more elsewhere.
03-03-2016 08:26 PM
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Mutineer Offline

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Posts: 65
Joined: Nov 2013

Machine: PR RemStar Pro w/C-Flex
Mask Type: Nasal mask
Mask Make & Model: PR Wisp
Humidifier: Attached Humidifier & Heated Tube
CPAP Pressure: 12
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Victoria, Down Under

Post: #17
RE: Australians Not Well Served for CPAP
(03-03-2016 03:22 AM)Mutineer Wrote:  
(02-28-2016 06:27 PM)holden4th Wrote:  As an Australian and as I progress through my CPAP journey it's become very obvious that:

1 Sleep Disorders are not taken that seriously by our medical system (including health cover)

2 Australians pay more than premium for services and equipment.

For example: I am looking at the Resmed A10 autosense. It is priced here at $2000 yet I can get one from the US for half the price. The same goes for masks. I would like to try out an Amara View but at $300 from a well known Australian DME this is again twice the price I can get it from overseas.

Is this some sort of rort where suppliers know they have got us by the 'short and curlies'? I What's even worse is that one well known brand of machine is even made here in Australia.

There does not seem to be any organised follow up system for sleep disorder patients. Once you've had your sleep study and titration you are on your own. The only recourse is your local GP who, to be fair, are not sleep disorder specialists.

All I can say is thank heavens for forums like this one or we would be just left hung out to dry.

Australian Suppliers #13 & #22 both have the Respironics Amara View FFM for sale @$A225 currently whereas American Supplier #19 who seem popular with Australian Cpap users have it for sale @$US169 which at the current Xchange rate as at today = $230.96...and I'm sure postage within Australia will come in far, far cheaper than obtaining it from the U.S.

Certainly buying supplies from the U.S. was a very attractive proposition going back a couple of years when the $A was parity with the $US but not so much now when $1A only buys $US.73.
Edit : Typo : That should have read US Supplier #10.
(This post was last modified: 03-04-2016 09:29 AM by Mutineer.)
03-04-2016 09:28 AM
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JamesW Offline

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Sex: Male
Location: Sydney, Australia

Post: #18
RE: Australians Not Well Served for CPAP
(03-03-2016 05:02 AM)DeepBreathing Wrote:  
Quote:Resmed is/was basd in Perth I believe.

Sydney - North Ryde if I remember rightly. I believe the design and manufacturing base are still there, not too sure about the corporate headquarters.

Resmed HQ is in Sydney at Bella Vista and they manufacture at Ryde also. They have a factory in Singapore as well. I have been dealing with them at Bella Vista directly over a warranty issue that was traced back to a faulty batch and they have been very open and honest and kept me in the loop as to the outcome. You need to make a lot of noise and remind equipment suppliers of their legal requirements and they listen. Dielaughing I have an Aust built machine, you can tell by the serial number. If it starts with 22 is an Oz machine.
03-04-2016 05:49 PM
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JamesW Offline

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Posts: 57
Joined: Nov 2015

Machine: Resmed Airsense 10
Mask Type: Nasal mask
Mask Make & Model: F&P Eson
Humidifier: In built
CPAP Pressure: 6-10
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Sydney, Australia

Post: #19
RE: Australians Not Well Served for CPAP
(03-03-2016 08:26 PM)Gyddyup Wrote:  yeah my Auto 10 was built in Singapore

built in Singapore----> shipped to US----->shipped to Australia = AUD$1400 (30,000 km trip)
built in Singapore----> shipped to Australia = AUD$2000+ (6,000 km trip)

I have a US itunes and Australian account, same music is about 20% cheaper from US account with current exchange rates.

on the plus side, my overnight sleep study was around $800, of which medicare paid $500. I've read they are a lot more elsewhere.

My overnight sleep study was $450 for the first one and the second one, to confirm settings, was $250. I complained loudly about the price and bingo a discount of $200. Because sleep apnea is the new "black" in health, the industry seems to think that it is a money making exercise. Speak up, loudly, and watch the difference in attitude. And take your concerns to the relevant consumer department in your state and the Therapeutic Goods Administration in Australia. The more complaints the better it may get for the consumer/patient.
03-04-2016 05:56 PM
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DeepBreathing Offline
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Machine: Resmed S9 VPAP Adapt
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Mask Make & Model: F&P Simplus
Humidifier: Resmed H5i
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CPAP Software: ResScan SleepyHead

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Sex: Male
Location: Perth, Western Australia

Post: #20
RE: Australians Not Well Served for CPAP
I have Medibank Private with top hospital and ancillaries (we get a big discount through my company). My sleep study cost nothing at all out of pocket. I had a four week follow-up (which stretched to seven with weekly consultations and lots of different masks to try) for $180 (got about half back) which was deducted from the price of the machine. Medibank reimbursed $500 on a $4000 VPAP Adapt! So swings and roundabout I guess - a free sleep study with all the fruit must be worth something.

DeepBreathing
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INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
03-05-2016 02:17 AM
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