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Broken cpap machine AGAIN - what to do
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roym Offline

Members

Posts: 19
Joined: Jan 2014

Machine: resmed S9 elite
Mask Type: Nasal mask
Mask Make & Model: mirage micro
Humidifier: yes
CPAP Pressure: 11 (humidity =4 )
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
Broken cpap machine AGAIN - what to do
I have resmed S9 purchased 3 years ago. The electric power supply got broken (the pin broke) so i couldn't use it for a while. DME said $400! Some kind person on the board fixed it for me and I was very happy that I could go back to using it.

However, before using it I took it to a sleep clinic and they said the machine is broken - its not putting out the correct pressure. If you set it to 16 it only send out 12. DME said its out of warranty so it'll cost me to get it repaired.

I talked with my insurance company - they will replace it. However I have one of those high deductible plans so all the money will come out of my pocket. I am thinking of getting a used one from one of the vendors recommended on the board - is this the correct way to look at it? I was thinking of getting the autoPAP one - more expensive but i don't want to have any self-excuse of why i didn't do cpap.
02-27-2014 12:47 PM
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trish6hundred Offline

Advisory Members

Posts: 6,429
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: Broken cpap machine AGAIN - what to do
Hi roym,
Sorry to hear about the problems you have had with your machine.
You might take a look at Supplier #2 here on the board; they have great deals on either open-boxed or gently used machines.
Good luck to you and hang in there for more suggestions.

trish6hundred
02-27-2014 12:57 PM
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retired_guy Offline

Preferred Members-2

Posts: 2,744
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: ResMed
CPAP Pressure: 10.6/14, EPR 3
CPAP Software: ResScan SleepyHead

Other Comments: Is it bedtime yet?

Sex: Male
Location: Beautiful, albeit very wet Oregon Coast

Post: #3
RE: Broken cpap machine AGAIN - what to do
Roym, just for drill... Do you have another medical supplier in your area you could take your machine to for evaluation? A second opinion never hurts. Not sayin' your DME would do anything untoward, .... yeah, on the other hand, I'm just sayin'.
02-27-2014 01:09 PM
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Peter_C Offline

Advisory Members

Posts: 1,308
Joined: Sep 2013

Machine: System One DS960HS
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro "MED"
Humidifier: Attached
CPAP Pressure: Auto mode-script is:15/3/3
CPAP Software: EncoreBasic Other Software

Other Comments: Severe obstructive sleep apnea 1999/Just got an ASV machine

Sex: Male
Location: Akron, Ohio USA

Post: #4
RE: Broken cpap machine AGAIN - what to do
Good points above.
I have no insurance myself at this time. I am also on a fixed income. My CPAP is my life, as I had/have heart issues caused by OSA. If my machine died today (knock wood), I would do two things (assuming that I didn't already have a backup machine or 2);

I would buy a *NEW* machine, the best, latest, greatest one on the market that I could afford. (Normal life is around eight years or longer if cared for)
I would scour craigslist, etc and buy a used machine to keep as a backup.
I would contact everyone in my social network to see if anyone had a machine they no longer need or want and gloom onto it.

I expect to be on CPAP the rest of my life, so my decisions are based on that thinking.

FYI? Even though I am on a bi-level, and my old machine is a simple basic 'brick' CPAP, I have kept it. I've also gloomed onto my Mother in-law's S9 after she passed, and I will keep it - see the pattern here?

*I* am not a DOCTOR or any type of Health Care Professional. My thoughts/suggestions/ideas are strictly only my opinions.

"Only two defining forces have ever offered to die for you. Jesus Christ and the American Soldier. One died for your Soul, the other for your Freedom."
02-27-2014 01:22 PM
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Bama Rambler Offline

Preferred Members-2

Posts: 213
Joined: Feb 2014

Machine: Respironics System One DS460TS
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: DS6T
CPAP Pressure: 15 cmH2O
CPAP Software: SleepyHead EncoreBasic

Other Comments: xPAP, Best thing since sliced bread!

Sex: Male
Location: Southwest Alabama

Post: #5
RE: Broken cpap machine AGAIN - what to do
(02-27-2014 12:47 PM)roym Wrote:  I talked with my insurance company - they will replace it. However I have one of those high deductible plans so all the money will come out of my pocket. I am thinking of getting a used one from one of the vendors recommended on the board - is this the correct way to look at it? I was thinking of getting the autoPAP one - more expensive but i don't want to have any self-excuse of why i didn't do cpap.
There are two ways of looking at this.
1) You could file it with the Insurance and pay the deductible and let this go toward that.
2) You could just pay out of pocket for a used machine and may have to pay the deductible later on.

The question I would ask, is what it the likelihood of me needing enough medical in the future to offset the deductible. If there is a likelihood, what is the difference between the deductible I would have to pay for a new machine and the cost of a used machine.
02-27-2014 03:02 PM
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mjbearit Offline

Preferred Members-2

Posts: 605
Joined: May 2012

Machine: REMstar Auto AFlex DS550
Mask Type: Nasal pillows
Mask Make & Model: RESMed Swift FX
Humidifier: Heated humidifier - 2
CPAP Pressure: 12.5-20
CPAP Software: SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: So Cal

Post: #6
RE: Broken cpap machine AGAIN - what to do
Roym, I'm so sorry to hear of your problems with this. I had a go round with my machine a few years back and I went to Supplier #2 and got a fantastic auto machine for just a few hundred dollars. Granted it was used, but after talking with this guy I felt comfortable buying used from him. I have not regretted is for a second! In fact, any time I can throw him some of my business I will! I want him to stay in business for when I need a new machine down the line! Smile If you are nervous about buying used, he also has "Open box" units. These units are NOT used, but because they have been opened, they cannot be sold as new. When I was toying with the idea of a new machine recently, I found one I would like to have and the price difference between used and open box was $60 and open box comes with a 2 year mfg warranty! You will probably pay less than your deductible by going this way. Good luck!
Mike

As always, YMMV! You do not have to agree or disagree, I am not a professional so my mental meanderings are simply recollections of things from my own life.

PRS1 - Auto - A-Flex x2 - 12.50 - 20 - Humid x2 - Swift FX
02-27-2014 04:29 PM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #7
RE: Broken cpap machine AGAIN - what to do
You might watch your local Craigslist for people selling their CPAP machines. However, you'll probably have to do your own "DME" functions on it. Around my home town, it often takes a few months to find a good deal on a good machine.

It's a good idea to keep an eye out for a spare machine, even if yours is still working OK. Sometimes you get a good deal or even can get a much better machine that way.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
02-28-2014 02:33 AM
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Peter_C Offline

Advisory Members

Posts: 1,308
Joined: Sep 2013

Machine: System One DS960HS
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro "MED"
Humidifier: Attached
CPAP Pressure: Auto mode-script is:15/3/3
CPAP Software: EncoreBasic Other Software

Other Comments: Severe obstructive sleep apnea 1999/Just got an ASV machine

Sex: Male
Location: Akron, Ohio USA

Post: #8
RE: Broken cpap machine AGAIN - what to do
Vendor #1 on our list has a NEW REMstar DS150 on sale right now for $228 bucks! True, it's a basic CPAP without a lot of frills, but for a backup, or if funds are tight, it's new, current state of art, under warranty with limited data reporting and ramp.

*I* am not a DOCTOR or any type of Health Care Professional. My thoughts/suggestions/ideas are strictly only my opinions.

"Only two defining forces have ever offered to die for you. Jesus Christ and the American Soldier. One died for your Soul, the other for your Freedom."
02-28-2014 11:29 AM
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justMongo Offline

Monitors

Posts: 3,839
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #9
RE: Broken cpap machine AGAIN - what to do
Supplier #2 has some good "open box" specials. These are new zero hour machines.
The price is very good. They were willing to accept my 4 year old Rx.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
02-28-2014 11:51 AM
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Peter_C Offline

Advisory Members

Posts: 1,308
Joined: Sep 2013

Machine: System One DS960HS
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro "MED"
Humidifier: Attached
CPAP Pressure: Auto mode-script is:15/3/3
CPAP Software: EncoreBasic Other Software

Other Comments: Severe obstructive sleep apnea 1999/Just got an ASV machine

Sex: Male
Location: Akron, Ohio USA

Post: #10
RE: Broken cpap machine AGAIN - what to do
Very, very sweet Smile

*I* am not a DOCTOR or any type of Health Care Professional. My thoughts/suggestions/ideas are strictly only my opinions.

"Only two defining forces have ever offered to die for you. Jesus Christ and the American Soldier. One died for your Soul, the other for your Freedom."
02-28-2014 12:03 PM
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