So I need a little help and am hoping someone else out there might have some experience dealing with this issue. I have been using my CPAP for about 6 months and am very used to it and like my machine (Resmed S10 Autoset). I got laid off last week and thus, have lost my insurance. The insurance company I had was great and had paid literally 100% of everything related to my sleep apnea. However, they were "renting to own" the equipment for 13 months. Now that I no longer have insurance, the equipment supplier wants to basically charge me full list price to "buy out" the CPAP. This is almost 2x the cost of what my insurance company would have paid out by the end of the 13 months. They will credit what the insurance company has paid on rental so far but it is still almost as much as a new CPAP on some of the more popular CPAP equipment websites.
This seems absolutely ridiculous to me. Returning the used equipment to the equipment supplier will be almost useless to them as I would guess they would no longer be able to sell this equipment. Why is it so much cheaper for the insurance company and I have to pay list price? What is wrong with our system?
I tried talking to the equipment supplier and I also tried talking to the insurance company. Both were very nice an helpful but overall did not help me get anything resolved.
Does anyone have any experience with this or advice on getting a replacement machine?
Check supplier # 2 on the list at the top of the page. $749 for your machine, new.
You'll need a copy of your prescription. You can just hand your machine back to the greedy supplier you have.
BTW -- we're asking people to at least put their country in their profile. It helps answer questions like this because things are different in other countries. I assume you are in the US.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.