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[CPAP] CPAP service manual for Remstar plus
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robert goldberg Offline

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Posts: 2
Joined: Oct 2013

Machine: resmed plus m series
Mask Type: Nasal pillows
Mask Make & Model: optilife
Humidifier: none
CPAP Pressure: 7.5
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
CPAP service manual for Remstar plus
I use a Remstar plus M series CPAP. I live in Asuncion Paraguay. When I plug my machine into an outlet the lights start to blink and I get a service required message but no error code. If I repeat plugging in the machine enough times it will work and provide air flow.

I live in Paraguay and there is no service provider here I am looking for a service manual to see if I can fix it myself. Does anyone have one that could send me in a pdf file?

Or perhaps you have experienced this problem and can suggest a remedy. Many thanks. R Goldberg
10-17-2013 09:14 AM
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skyler Offline

Preferred Members

Posts: 75
Joined: May 2013

Machine: Respironics ASV
Mask Type: Nasal mask
Mask Make & Model: Respironics Wisp
Humidifier: System One Respironics
CPAP Pressure: 8-12-20
CPAP Software: Not using software SleepyHead

Other Comments: Diagnosed February 2008

Sex: Undisclosed
Location: Norfolk, Virginia

Post: #2
RE: CPAP service manual for Remstar plus
Robert, this problem is beyond the scope of the clinicians manual and in the repair manual category. I'm not an electrician, but sense the problem may be the current, amps, voltage- whatever applies- is not right. I would first buy a good surge protector and try again. An alternative would be to try an uninterruptible power source, plug that in the socket and run the machine off that. You can always use a good surge protector, and if the UPS didn't work return it to the store for a refund. Good luck, please keep us posted.
10-17-2013 09:39 AM
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Peter_C Offline

Advisory Members

Posts: 1,308
Joined: Sep 2013

Machine: System One DS960HS
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro "MED"
Humidifier: Attached
CPAP Pressure: Auto mode-script is:15/3/3
CPAP Software: EncoreBasic Other Software

Other Comments: Severe obstructive sleep apnea 1999/Just got an ASV machine

Sex: Male
Location: Akron, Ohio USA

Post: #3
RE: CPAP service manual for Remstar plus
A 'surge protector' will only help with spikes, etc. A "UPS" will *condition* the current, will help with 'sags', spikes, and more. If lights ever dim or flicker, a good UPS is needed to run 'fragile' electronic devices ( a washer or refrigerator is not 'fragile') but a CPAP or a computer is. Power "sags" can do real damage - even at my home here in OHIO/US my voltage often sags down to 105-107 volts.

Like Skyler above, I too wonder if this is more a power issue than a machine issue.

*I* am not a DOCTOR or any type of Health Care Professional. My thoughts/suggestions/ideas are strictly only my opinions.

"Only two defining forces have ever offered to die for you. Jesus Christ and the American Soldier. One died for your Soul, the other for your Freedom."
10-17-2013 11:15 AM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #4
RE: CPAP service manual for Remstar plus
Hi Robert
Ensure the power cord plug fully inserted in the machine and check power cord for signs of damage or maybe faulty wiring in wall outlet, plug the the machine in different room to see if its the case

Its cheaper to buy another machine than spending money on repairs especially "Remstar plus M series" is not data capable machine and outdated model. Not sure of CPAP prices in Paraguay but if its anything as our prices then you would save heaps buying from US, prices lots cheaper
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10-17-2013 03:08 PM
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robert goldberg Offline

New Members

Posts: 2
Joined: Oct 2013

Machine: resmed plus m series
Mask Type: Nasal pillows
Mask Make & Model: optilife
Humidifier: none
CPAP Pressure: 7.5
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #5
RE: CPAP service manual for Remstar plus
Many thanks to all of you who have taken time to respond to my query. I really appreciate your input. Bob Goldberg
10-17-2013 04:01 PM
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trish6hundred Offline

Advisory Members

Posts: 6,446
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #6
RE: CPAP service manual for Remstar plus
Hi Robert,
WELCOME! to the forum.!
Best of luck to you.

trish6hundred
10-17-2013 09:57 PM
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Peter_C Offline

Advisory Members

Posts: 1,308
Joined: Sep 2013

Machine: System One DS960HS
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro "MED"
Humidifier: Attached
CPAP Pressure: Auto mode-script is:15/3/3
CPAP Software: EncoreBasic Other Software

Other Comments: Severe obstructive sleep apnea 1999/Just got an ASV machine

Sex: Male
Location: Akron, Ohio USA

Post: #7
RE: CPAP service manual for Remstar plus
(10-17-2013 04:01 PM)robert goldberg Wrote:  Many thanks to all of you who have taken time to respond to my query. I really appreciate your input. Bob Goldberg

Please let us know what you learn? I for one would like to know if it ends up being the machine, or the power grid?

*I* am not a DOCTOR or any type of Health Care Professional. My thoughts/suggestions/ideas are strictly only my opinions.

"Only two defining forces have ever offered to die for you. Jesus Christ and the American Soldier. One died for your Soul, the other for your Freedom."
10-17-2013 10:47 PM
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PaulaO2 Offline
Wiki Editor
Moderators

Posts: 8,065
Joined: Feb 2012

Machine: S9 Autoset
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: H5i
CPAP Pressure: 14-20
CPAP Software: SleepyHead

Other Comments: Ehlers-Danlos Syndrome, Hypermobility Type; chronic sarcasm

Sex: Undisclosed
Location: western NC, USA

Post: #8
RE: CPAP service manual for Remstar plus
Have you recently dropped or tilted the machine when it had water in the humidifier?

A "service" error message usually (but not always) means water damage.

Was it working prior and now it is not? Is this the first time you have plugged it in?

PaulaO2
Apnea Board Moderator
www.ApneaBoard.com


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10-17-2013 10:52 PM
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