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[CPAP] EncoreViewer software issues
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Grumpy53 Offline

New Members

Posts: 1
Joined: May 2014

Machine: RESMED S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: resmed air pillow
Humidifier: don't use
CPAP Pressure: 4-12
CPAP Software: Not using software EncoreViewer

Other Comments:

Sex: Male
Location: S.E. of Dallas, Tx.

Post: #1
EncoreViewer software issues
I am currently using a resmed S9 autoset. I was told that respironics encore viewer 2.1 software would work with my machine. I loaded the software, but it won't read the SD card info. It recognizes it, but says it can't read the card. I can't use sleepyhead because it isn't recognized by the clinic doctors for my physicals. Any ideas or suggestions would be appreciated. Be gentle, it's my first post.
05-26-2014 01:36 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: EncoreViewer software issues
Hi Grumpy53,
WELCOME! to the forum.!
Encore Viewer will only work with Respironics machines. You can also use SleepyHead with Respironics machines.
ResScan or SleepyHead will work with Resmed machines .
Most people like SleepyHead a bit better.
Hang in there for more suggestions and best of luck to you with your CPAP therapy.

trish6hundred
05-26-2014 01:57 PM
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SuperSleeper Offline

Administrators

Posts: 9,961
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #3
RE: EncoreViewer software issues
Yep, Trish is correct.

Since you need one for your doctor, I'd suggest ResScan - it's an official ResMed software package and should satisfy any doctor's or insurance companies requirements for compliance and data. Instructions on how to get it free here in our Private Files & Links Forum:

ResScan:

http://www.apneaboard.com/forums/Thread-...hines-only

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

05-26-2014 02:06 PM
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robysue Online
Wiki Editor
Advisory Members

Posts: 1,226
Joined: Oct 2013

Machine: PR Dreamstation BiPAP Auto
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: PR Dreamstation humidfier
CPAP Pressure: min EPAP = 4; max IPAP = 9;
CPAP Software: SleepyHead EncoreBasic EncorePro

Other Comments: Papping since September 2010

Sex: Female
Location: Buffalo, NY

Post: #4
RE: EncoreViewer software issues
(05-26-2014 01:36 PM)Grumpy53 Wrote:  I am currently using a resmed S9 autoset. I was told that respironics encore viewer 2.1 software would work with my machine. I loaded the software, but it won't read the SD card info. It recognizes it, but says it can't read the card. I can't use sleepyhead because it isn't recognized by the clinic doctors for my physicals. Any ideas or suggestions would be appreciated. Be gentle, it's my first post.
Resmed machines need ResScan software.

Philips Respironics machines need Encore Viewer (or Encore Basic or Encore Pro) software.
05-26-2014 07:54 PM
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