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[CPAP] Flow meter sensor fault?
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Schnarchzaepfle Offline

New Members

Posts: 2
Joined: Dec 2013

Machine: ResMedS9
Mask Type: Nasal mask
Mask Make & Model: ResMed S9 AutoSet
Humidifier: H5i
CPAP Pressure: 6-8
CPAP Software: ResScan

Other Comments:

Sex: Male
Location:

Post: #1
Flow meter sensor fault?
Hey and hello,

I started using my brand new S9 AutoSet in the mid of March 2012.
On June 09th 2014 during the night the system suddenly blew with maximum flow. I could not reset the machine so I had to give it away for to fix it. Those guys told me that a flow sensor is out of order, which obviously could not be repaired or changed. So I had the choice to pay for a new motherboard which was not really cheaper than a new machine. I asked for guarantee or at least for good will. But this was refused, ResMed would not pay for this.
So I’ve got some questions:
- Is there someone somewhere on the planet who’s got trouble with his S9 within let’s say the first two and a half years of using? And what happened with guarantee or good will?
- Is there anybody who has a ResMed cpap machine with an identical fault of suddenly blowing with full flow?
- Does someone know if this sensor really cannot be changed? And if no where can I get me such a sensor?
Thank you for your help.
07-22-2015 03:19 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: Flow meter sensor fault?
Hi Schnarchzaepfle
We don't expect machine to break down just after the expiry of the warranty
Have you spoken directly to ResMed customer service in your country?

Supplier #2 is good source for new and used machines
Suppliers List http://www.apneaboard.com/forums/Thread-CPAP-Supplier-List
07-22-2015 06:39 PM
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trish6hundred Offline

Advisory Members

Posts: 6,453
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #3
RE: Flow meter sensor fault?
Hi Schnarchzaepfle,
WELCOME! to the forum.!
Hang in there for more responses to your post and hopefuly, you can get your machine problems straightened out.
Much success to you.

trish6hundred
07-22-2015 07:11 PM
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