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[CPAP] Machine turning self off and back on
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rstroudmsdwc Offline

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Posts: 6
Joined: Mar 2014

Machine: Respironics PR System One Remstar Pro c-Flex+
Mask Type: Full face mask
Mask Make & Model: Fishel
Humidifier: Respironics
CPAP Pressure: 12
CPAP Software: Not using software

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Sex: Male
Location: Indiana

Post: #1
Machine turning self off and back on
I have a three year old Respironics RemStar Pro C-Flex+ System One. Lately it will shut off by itself (which wakes you up) then turn itself back on. It is still putting out air and working but it will shut off and back three or four times a night. It is very annoying and has just started doing this.

Has anyone else had this problem, and if so, what was the solution. Thanks for any help that anyone can give me. Roy
04-11-2014 11:42 PM
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zonk Offline

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Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: Machine turning self off and back on
Sorry, I don,t use your machine, just throwing few troubleshoot ideas

Any beeps alert or message on the screen
Are you using Auto off/Auto on feature, pets in the bedroom, power surges, have you tried different power outlet

Try the obvious, unplug & plug the machine,
check the power cord for wear & tear signs and properly plugged-in in wall power outlet and in the machine
04-12-2014 01:44 AM
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robysue Online
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Posts: 1,233
Joined: Oct 2013

Machine: PR Dreamstation BiPAP Auto
Mask Type: Nasal pillows
Mask Make & Model: Swift FX
Humidifier: PR Dreamstation humidfier
CPAP Pressure: min EPAP = 4; max IPAP = 9;
CPAP Software: SleepyHead EncoreBasic EncorePro

Other Comments: Papping since September 2010

Sex: Female
Location: Buffalo, NY

Post: #3
RE: Machine turning self off and back on
My first System One BiPAP had this problem. I called the DME and reported it and told them that I didn't trust the machine to stay on throughout the night even though Auto OFF was turned OFF.

The machine was only a few months old and they replaced it under warranty.

It's worth calling your DME and seeing the machine can be replaced under warranty if the machine is still relatively new.
04-12-2014 08:04 AM
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trish6hundred Offline

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Posts: 6,449
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #4
RE: Machine turning self off and back on
Hi rstroudmsdwc,
WELCOME! to the forum.!
Hang in there for more responses to your post and best of luck to you.

trish6hundred
04-12-2014 08:28 AM
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rstroudmsdwc Offline

Members

Posts: 6
Joined: Mar 2014

Machine: Respironics PR System One Remstar Pro c-Flex+
Mask Type: Full face mask
Mask Make & Model: Fishel
Humidifier: Respironics
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Male
Location: Indiana

Post: #5
RE: Machine turning self off and back on
(04-11-2014 11:42 PM)rstroudmsdwc Wrote:  I have a three year old Respironics RemStar Pro C-Flex+ System One. Lately it will shut off by itself (which wakes you up) then turn itself back on. It is still putting out air and working but it will shut off and back three or four times a night. It is very annoying and has just started doing this.

Has anyone else had this problem, and if so, what was the solution. Thanks for any help that anyone can give me. Roy

Thanks. I will check the auto off and make sure it is set to not turn itself off and see if it still does it. I will also try a different power outlet.

Thanks. Roy
(04-12-2014 08:04 AM)robysue Wrote:  My first System One BiPAP had this problem. I called the DME and reported it and told them that I didn't trust the machine to stay on throughout the night even though Auto OFF was turned OFF.

The machine was only a few months old and they replaced it under warranty.

It's worth calling your DME and seeing the machine can be replaced under warranty if the machine is still relatively new.

Thanks, I will call them but I doubt that they will do anything as it is 3 years old. Thanks though. Roy
(This post was last modified: 04-12-2014 09:36 AM by rstroudmsdwc.)
04-12-2014 09:34 AM
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rstroudmsdwc Offline

Members

Posts: 6
Joined: Mar 2014

Machine: Respironics PR System One Remstar Pro c-Flex+
Mask Type: Full face mask
Mask Make & Model: Fishel
Humidifier: Respironics
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Male
Location: Indiana

Post: #6
RE: Machine turning self off and back on
(04-12-2014 01:44 AM)zonk Wrote:  Sorry, I don,t use your machine, just throwing few troubleshoot ideas

Any beeps alert or message on the screen
Are you using Auto off/Auto on feature, pets in the bedroom, power surges, have you tried different power outlet

Try the obvious, unplug & plug the machine,
check the power cord for wear & tear signs and properly plugged-in in wall power outlet and in the machine

I unplugged, used different outlet, made sure the auto off was turned off, and it shut off three times last night. Fourth time, it shut off, and started this continuous beeping and wouldn't stop until I unplugged the machine.
04-13-2014 03:57 PM
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justMongo Offline

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Machine: ResMed VPAP Auto (S9)
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CPAP Software: Other Software

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Sex: Male
Location: Калифорния

Post: #7
RE: Machine turning self off and back on
(04-13-2014 03:57 PM)rstroudmsdwc Wrote:  I unplugged, used different outlet, made sure the auto off was turned off, and it shut off three times last night. Fourth time, it shut off, and started this continuous beeping and wouldn't stop until I unplugged the machine.

That's not good news. Defective... now, to repair or replace?

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04-13-2014 04:06 PM
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archangle Offline
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Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

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Location: USA

Post: #8
RE: Machine turning self off and back on
One of my PRS1 machines had a squirrelly power jack on the back. If wiggled it would shut off.

It's also possible it's the external power brick. About all you can do about that is check the connections, wiggle the cords, and be sure it's got good airflow around it and it isn't overheating. Or replace the power brick.

Unfortunately, your problem doesn't sound like one of these.

Sometimes you can find a replacement or backup machine on Craigslist.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
04-14-2014 06:00 PM
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snowboardjoe Offline

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Posts: 9
Joined: Apr 2014

Machine: ResMed S9 AutoSet
Mask Type: Nasal mask
Mask Make & Model: F&P Eson
Humidifier: ResMed H5i
CPAP Pressure: 4-11
CPAP Software: SleepyHead

Other Comments: On CPAP since 2010

Sex: Male
Location: Seattle, WA USA

Post: #9
RE: Machine turning self off and back on
I also feel this is a power brick problem. It's likely the brick is providing just enough power to keep things working, but occasionally flakes out causing the machine to shutdown. After it shuts down it realizes it has enough power again and fires back up. Rinse and repeat several times. Most machines are configured to restart automatically in case of a power blip so the patient doesn't have to bother restarting the system in situations were power is not as reliable.

I'm assuming you're using your humidifier. If you can tolerate it, disable you're heated humidifier for the night and see if it stays on throughout the night. If it does, then that likely confirms the problem. It's possible there is just a bad connection somewhere along the line too. If you test the system, do it with the heated humidifier on full blast to put the biggest power demand on the system and jiggle the wire and connection along the entire length.

I would think your provider would be able to get you a replacement power supply since that's inexpensive.
04-15-2014 12:32 PM
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rstroudmsdwc Offline

Members

Posts: 6
Joined: Mar 2014

Machine: Respironics PR System One Remstar Pro c-Flex+
Mask Type: Full face mask
Mask Make & Model: Fishel
Humidifier: Respironics
CPAP Pressure: 12
CPAP Software: Not using software

Other Comments:

Sex: Male
Location: Indiana

Post: #10
RE: Machine turning self off and back on
(04-15-2014 12:32 PM)snowboardjoe Wrote:  I also feel this is a power brick problem. It's likely the brick is providing just enough power to keep things working, but occasionally flakes out causing the machine to shutdown. After it shuts down it realizes it has enough power again and fires back up. Rinse and repeat several times. Most machines are configured to restart automatically in case of a power blip so the patient doesn't have to bother restarting the system in situations were power is not as reliable.

I'm assuming you're using your humidifier. If you can tolerate it, disable you're heated humidifier for the night and see if it stays on throughout the night. If it does, then that likely confirms the problem. It's possible there is just a bad connection somewhere along the line too. If you test the system, do it with the heated humidifier on full blast to put the biggest power demand on the system and jiggle the wire and connection along the entire length.

I would think your provider would be able to get you a replacement power supply since that's inexpensive.

Thank you. That gives me some things to check. I appreciate that. Roy
04-15-2014 09:30 PM
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