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[CPAP] Need help [S9 locked]
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08-07-2018, 06:46 PM
Need help [S9 locked]
My resmed s9 has been set back to factory settings. It’s locked can’t do a thing with it. Says contact provider. Is there anything I can do?
08-07-2018, 07:17 PM
RE: Need help
When is this “old enough to know better” supposed to kick in?
08-07-2018, 07:48 PM
RE: Need help
I had tried that before I posted. When I turn it on it says. “Error” settings reset to factory default values, contact service provider. Well there out of business.
08-07-2018, 08:31 PM
RE: Need help [S9 locked]
That sounds like a defect. My guess is that you'll need to return the machine to an authorised Resmed service centre for inspection and quote. The S9 is now a fairly old machine so depending on the cost of repairs (and whether it's still in warranty) you might be better updating to an Airsense 10.
08-07-2018, 08:32 PM
RE: Need help [S9 locked]
... a further thought. I assume you've rebooted the machine by switching off at the wall for 30 minutes then turning back on?
08-07-2018, 10:02 PM
RE: Need help [S9 locked]
(08-07-2018, 08:31 PM)DeepBreathing Wrote: That sounds like a defect. My guess is that you'll need to return the machine to an authorised Resmed service centre for inspection and quote. The S9 is now a fairly old machine so depending on the cost of repairs (and whether it's still in warranty) you might be better updating to an Airsense 10. and remove the sd card. just in case it is in play.
First Diagnosed July 1990
MSgt (E-7) USAF (Medic) Retired 1968-1990 |
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