The auto off feature on my Airsense 10 is not working either. I use the climate line hose and P10 nasal pillows with my machine.
I toyed with the machine quite a bit last night and found that if EPR is turned off, the auto off works great. If EPR is on and set to 3 it doesn't work. 2 and 1 work intermittently, with 1 working better than 2.
So I think the auto off doesn't work (or works well) based on the EPR setting. I prefer an EPR of 3, so I guess I'll just continue to turn the machine off manually when I take the mask off. But it's irritating that I can't use an advertised feature of the machine, and at the very least I think ResMed should have written in the clinician's manual that auto off only consistently works with EPR turn off.
That's correct, you need to show the machine that it's not just a leak but you are wanting it to shut off. I use a feather weight flexible hose to connect from my mask to the Resmed Airsense 10 Autoset. I found that the heated tube isn't flexible and light enough for me. That being said, I separate the hose from the mask if I'm using one with a quick disconnect (I switch off between 4 different masks) the pouring out of air so quickly shuts off the machine with 5 seconds, simply taking off the mask will not trigger the auto off.
Per the Airfit P10 manual:
This mask is not compatible for use with ResMed
AutoSet CS™ 2 and VPAP™ Adapt SV devices.
SmartStart may not operate effectively when using this mask
with some CPAP or bilevel devices that have this feature.
If you experience nasal dryness or irritation, using a humidifier is
Ihave used the air sense 10 with amara mask for 6 months and the auto off ALWAYS worked...until 3 nights ago...the unit stayed on all day and scorched the heating element of the water tank because it ran outof water...ironically, 2 days before that, I installed the new tank they sent. Judging from people's comments on this forum, it sounds like possibly bad filters, seal, etc could cause this. However, it is appalling to me that certain providers are telling people that "they werent designed to shut off automatically". In my case, I will try going back to the old tank and see if it fixes it...will update as appropriate
addendum to my last post yesterday...I replaced the filter on the side of the unit...it didnt look dirty at all, but I replaced it anyway and the auto-off works just as it always had...no other changes needed!