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[CPAP] troubleshooting
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nannygb4 Offline

New Members

Posts: 1
Joined: Aug 2014

Machine: resmed s9
Mask Type: Full face mask
Mask Make & Model: quattro mirage
Humidifier: unsure
CPAP Pressure: 13
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #1
troubleshooting
my machine says it has been set back to factory and for me to contact my service provider how do I get in and set it back up
08-12-2014 04:07 PM
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surferdude2 Offline

Advisory Members

Posts: 1,077
Joined: Jul 2014

Machine: ResMed S9 AutoSet
Mask Type: Full face mask
Mask Make & Model: Mirage Quattro & Optilife
Humidifier: ResMed H5i @ #3 if nose breathing & #5 if mouth breathing
CPAP Pressure: 12 ~ 20 & 11 ~12 if nasal mask
CPAP Software: ResScan SleepyHead

Other Comments: Late stage 2 emphysema

Sex: Male
Location: Mousetown, Southern Illinois

Post: #2
RE: troubleshooting
You will have to put the machine into clinician mode.

Press and hold both silver buttons for 3 sec. If you need further, you should get the clinical manual using the procedure below.

To get the clinical manual, scroll down to 'how to ask for the manual via Email'
http://www.apneaboard.com/adjust-cpap-pr...tup-manual

BTW, welcome to the fray. Stick around and you may get some further advice from the resident experts that are much better versed in this stuff than I am. But get the manual first so things will go smoother for you all around.
(This post was last modified: 08-12-2014 04:19 PM by surferdude2.)
08-12-2014 04:16 PM
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zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #3
RE: troubleshooting
(08-12-2014 04:07 PM)nannygb4 Wrote:  my machine says it has been set back to factory and for me to contact my service provider how do I get in and set it back up
I have posted this on a thread about the same problem http://www.apneaboard.com/forums/Thread-...service-pr

"I recall someone posted about this problem in the old forum and also someone else here too
It seem the unit need to be returned to ResMed via supplier, for this problem to be rectified"

Welcome
08-12-2014 04:23 PM
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trish6hundred Offline

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #4
RE: troubleshooting
Hi nannygb4,
WELCOME! to the forum.!
Hang in there for more responses to your post and best of luck getting your machine straightened out.

trish6hundred
08-12-2014 04:41 PM
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justMongo Offline

Monitors

Posts: 3,854
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #5
RE: troubleshooting
Tagged for reference.. I'd like to know the outcome.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
08-12-2014 05:57 PM
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