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[CPAP] troubleshooting
my machine says it has been set back to factory and for me to contact my service provider how do I get in and set it back up
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You will have to put the machine into clinician mode.

Press and hold both silver buttons for 3 sec. If you need further, you should get the clinical manual using the procedure below.

To get the clinical manual, scroll down to 'how to ask for the manual via Email'

BTW, welcome to the fray. Stick around and you may get some further advice from the resident experts that are much better versed in this stuff than I am. But get the manual first so things will go smoother for you all around.
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(08-12-2014, 04:07 PM)nannygb4 Wrote: my machine says it has been set back to factory and for me to contact my service provider how do I get in and set it back up
I have posted this on a thread about the same problem http://www.apneaboard.com/forums/Thread-...service-pr

"I recall someone posted about this problem in the old forum and also someone else here too
It seem the unit need to be returned to ResMed via supplier, for this problem to be rectified"

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Hi nannygb4,
WELCOME! to the forum.!
Hang in there for more responses to your post and best of luck getting your machine straightened out.
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Tagged for reference.. I'd like to know the outcome.

Admin Note:
JustMongo passed away in August 2017
Click HERE to read his Memorial Thread

~ Rest in Peace ~
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