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Can I fix my machine?
#1
Hi everyone. I'm new to the board and I'm very happy to see the information you've made available. I've been on the "hose" for almost two years. I use a resmed vpap auto 25. I'm a truck driver and I need the stats for my yearly physical. I usually check my stats daily. For the past week I have a message "no data" on all my stats when I check. Any help would be appreciated. This is important to me and like alot of you, I have a support tech who is a real piece of work. Thanks.
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#2
Hi coyote5314 and welcome
I don,t use your machine. If haven,t changed anything try to unplug the machine and plug it back after few mins sometimes it does fix it.
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#3
Yes, with any electronics, unplugging it, waiting at least 30 seconds or more (I unplug them for at least 3 minutes), then plugging it back in may help to reset the issue. Let us know if this does or does not work.

Is the SD card full?
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#4
No there isn't an sd card in the machine, never has been. I unplug the machine every day because I'm on the road and stay in a diff hotel each night. Every day I've checked and had no problems. It just started giving me the message "no data". I think tomorrow makes a week so I'll see if it still shows the stats for the week. Thanks.
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#5
BTW I appreciate your help, I hope I don't sound "cranky" lol.
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#6
So how do you report your data? You keep a written record?

Is there an error code or just the "no data"?
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#7
If checking data after noon, you have to look before noon as the efficacy data reset after noon.
Otherwise call your provider may be they can help.
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#8
I think you may have hit on something. It may be a time issue. It started after daylight savings time took effect. Is that possible? BTW my data is stored internally on the machine and has to be down loaded onto a card in the service providers office which prints out a report for my dr. when I get re-certified each year.
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#9
Well, the good thing is that it will probably spit out the same error message for the provider's office.

But if it is a time issue, then the data is still on there for the provider, just like it always is.

I didn't think the machines could store a years worth of data without a card? My machine only "saves" compliance data. I hate that thing.
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#10
(03-17-2012, 08:57 PM)coyote5314 Wrote: I think you may have hit on something. It may be a time issue. It started after daylight savings time took effect. Is that possible? BTW my data is stored internally on the machine and has to be down loaded onto a card in the service providers office which prints out a report for my dr. when I get re-certified each year.
I don,t think got anything to do with daylight saving.
CPAP day start from noon. Tomorrow look at the data when you get up in the morning.


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