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Claiming insurance in Australia?
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mousetrap Offline


Posts: 17
Joined: Jul 2013

Machine: Philips System One 60 Series Auto
Mask Type: Nasal mask
Mask Make & Model: Philips Wisp
Humidifier: Philips System One
CPAP Pressure: 8-16 APAP
CPAP Software: SleepyHead

Other Comments: And my nightshift manager use to say "Sleep is for the weak..."

Sex: Male
Location: Sydney, Australia

Post: #11
RE: Claiming insurance in Australia?
HCF said they wouldn't cover my CPAP as I although I had Extras Cover, I did not have "the right" Extras Cover....sigh....

To add further insult, they said I couldn't be covered if I upgraded my monthly premiums again. I had to push the phone consultant as to how much I could get back if I decided to upgrade and she said $500 only....followed by "Oh, and you won't be able to claim on this new item for at least 12 months after you've upgraded"!
09-07-2013 08:16 PM
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alby_c Offline

Preferred Members

Posts: 81
Joined: Aug 2013

Machine: resmed s9 autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed
CPAP Pressure: 6 - 12
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Brisbane, Australia

Post: #12
RE: Claiming insurance in Australia?
Medibank was explicit with me - Cover did not extend to mask, tubes, filters or anything else, only the core CPAP machine and a maximum of one claim every 2 years. . i.e. if I got it, then my wife needed one immediately - we would be out of luck. I appreciate them being totally up front with me and I carry the Medibank private hospital cover as my wife has significant heart issues so feel I am still getting value for the dollars - but a bit more would have been nice - For pity sake - what use is the machine without a mask?

interesting to see some have got good deals and a rebate - more power to you!
09-08-2013 12:39 AM
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