Today I had to return to the DME that I visited yesterday. In spite of following the instructions on this forum, I was not able to change the wrong date and time on my S9 Autoset machine. I called before I went there and the young woman on the phone assured me that 'most certainly' they could access the clinician's menu and change the date and time.
So I brought the machine to their location and they worked on it for 30 minutes or more and did manage to change the date. They told me that the time doesn't matter although it still shows military time, that it is the amount of hours that I sleep that is important.
Then the person I was speaking with said "out of curiosity - how did you learn to get into the clinician's menu"? I told her 'online'. Then I get the same durn lecture that many of you have received: the patient has no business in the clinicians menu - that everything I need to see is on the patient menu - I should not be in the clinician's menu because I might accidentally change some very important settings and so on and so forth.
Can anyone tell me why so many of the DME's preach from the same hymnal and that they assume all patients are complete idiots? For two cents, I would find a different DME - except I don't think there are any honest ones anywhere.
Because they want to maintain they're mistaken idea that they are the professional, and you are the mere patient. The reality is that you are their client. It would be nice if more DME's would treat people as clients who are buying a service from them rather than someone taking up their valuable time.
As far as getting into the "clinician's menu?" If the "clinician" is leaving his darn menu in my bedroom I'll be getting into it anytime I wish, thank you very much!
(09-10-2014, 04:41 PM)GrammaBear Wrote: Then I get the same durn lecture that many of you have received: the patient has no business in the clinicians menu - that everything I need to see is on the patient menu - I should not be in the clinician's menu because I might accidentally change some very important settings and so on and so forth.
Well let's see now if I am not mistaken the time is on the patient screen, and you need to see it.... SOooooooo why can't the PROFESSIONALS fix it since YOU have no business touching it as you are just a mere mortal?? You should have used that chance to lace the stupid lecture into the "so called smarties" Or better yet refused to have left till the Clinical G-d's fixed the damn time.
It just proves what I always say, there is no cure for stupid, and it is forever!
If everyone thinks alike, then someone isn't thinking.
Everyone knows something, together we could know everything.