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DME is switching out my machine.
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JVinNE Offline

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Posts: 262
Joined: Jan 2015

Machine: ResMed Aircurve 10 ASV Bilevel
Mask Type: Full face mask
Mask Make & Model: F&P Simplus aka Facedigger
Humidifier: HumidAir™ with climate line
CPAP Pressure: Min EPAP 5 Max IPAP 13 PS 1-2
CPAP Software: SleepyHead

Other Comments: New, ASV Barbie, now with morning fart action.

Sex: Female
Location: New England

Post: #1
DME is switching out my machine.
My Aircurve 10, ASV is having problems; not recording usage time correctly, and at times, not throwing me a high pressure burst when I need it. The DME said that they are working with ResMed, and it is in rush/priority status. This morning, as I was drifting back into sleep, I felt intense pressure in the front of my face and in my sinuses, but it wasn't from the machine throwing a breath at me, then I looked at my wrist pulse ox, and it was down to 89%.
06-09-2015 01:01 PM
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trish6hundred Offline

Advisory Members

Posts: 6,452
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: DME is switching out my machine.
Hi JVinNE,
I hope you can get this straightened out, soon.
Good luck to you, this must be very stressful.

trish6hundred
06-09-2015 03:25 PM
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JVinNE Offline

Advisory Members

Posts: 262
Joined: Jan 2015

Machine: ResMed Aircurve 10 ASV Bilevel
Mask Type: Full face mask
Mask Make & Model: F&P Simplus aka Facedigger
Humidifier: HumidAir™ with climate line
CPAP Pressure: Min EPAP 5 Max IPAP 13 PS 1-2
CPAP Software: SleepyHead

Other Comments: New, ASV Barbie, now with morning fart action.

Sex: Female
Location: New England

Post: #3
RE: DME is switching out my machine.
(06-09-2015 03:25 PM)trish6hundred Wrote:  Hi JVinNE,
I hope you can get this straightened out, soon.
Good luck to you, this must be very stressful.

Thank you, Trish. It has been a bit scary, and I had to take a little more anti-anxiety medication, from the nerves of dealing with this. I hope they get the replacement here asap.
06-09-2015 05:47 PM
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TyroneShoes Offline

Preferred Members-2

Posts: 505
Joined: Oct 2014

Machine: Resmed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10
Humidifier: Resmed H5i
CPAP Pressure: 10-14
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location:

Post: #4
RE: DME is switching out my machine.
(06-09-2015 01:01 PM)JVinNE Wrote:  ...it wasn't from the machine throwing a breath at me...

How do we know this? I think if your 02 was down, that might be exactly what this machine might do, even if working perfectly.

If the machine did not throw the breath, then who or what did?

If they even suspect a little bit that the machine is not working properly, then they should just replace it immediately for your safety, and sort out why later.

If I were in this position, I would make it my business to become their worst nightmare until they got it right. Squeaky wheel.
(This post was last modified: 06-09-2015 08:16 PM by TyroneShoes.)
06-09-2015 08:15 PM
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Sleeprider Online
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Advisory Members

Posts: 3,389
Joined: Dec 2014

Machine: Resmed Aircurve 10 Vauto
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: Resmed Climateline
CPAP Pressure: Auto Bilevel 18/9, PS 3
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments:

Sex: Male
Location: Where they make Respironics

Post: #5
RE: DME is switching out my machine.
(06-09-2015 01:01 PM)JVinNE Wrote:  My Aircurve 10, ASV is having problems; not recording usage time correctly, and at times, not throwing me a high pressure burst when I need it. The DME said that they are working with ResMed, and it is in rush/priority status. This morning, as I was drifting back into sleep, I felt intense pressure in the front of my face and in my sinuses, but it wasn't from the machine throwing a breath at me, then I looked at my wrist pulse ox, and it was down to 89%.

Might be interesting to take a closer look at the flow and events when that happens. If you have an obstructive event, the machine can't "throw" a breath in you regardless of pressure. Without a closer look, it's really hard to say what's going on. I have no idea why it doesn't properly record therapy times, but again, it should show up in the detailed sleep data.

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06-09-2015 08:23 PM
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JVinNE Offline

Advisory Members

Posts: 262
Joined: Jan 2015

Machine: ResMed Aircurve 10 ASV Bilevel
Mask Type: Full face mask
Mask Make & Model: F&P Simplus aka Facedigger
Humidifier: HumidAir™ with climate line
CPAP Pressure: Min EPAP 5 Max IPAP 13 PS 1-2
CPAP Software: SleepyHead

Other Comments: New, ASV Barbie, now with morning fart action.

Sex: Female
Location: New England

Post: #6
RE: DME is switching out my machine.
New replacement machine is on rush order from ResMed.
06-10-2015 04:45 PM
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JVinNE Offline

Advisory Members

Posts: 262
Joined: Jan 2015

Machine: ResMed Aircurve 10 ASV Bilevel
Mask Type: Full face mask
Mask Make & Model: F&P Simplus aka Facedigger
Humidifier: HumidAir™ with climate line
CPAP Pressure: Min EPAP 5 Max IPAP 13 PS 1-2
CPAP Software: SleepyHead

Other Comments: New, ASV Barbie, now with morning fart action.

Sex: Female
Location: New England

Post: #7
RE: DME is switching out my machine.
Someone mentioned in a previous post, how the "day" starts at noon, and I was hitting the button off and on after noon, so... it makes sense now.
06-14-2015 03:34 PM
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Mark Douglas Offline

Advisory Members

Posts: 513
Joined: Apr 2015

Machine: Sys 1 (60) RemStar BiPAP Auto with Bi-Flex 760P Auto Bi-Level (Variabl
Mask Type: Nasal mask
Mask Make & Model: PR Wisp
Humidifier: PR Sys One heated
CPAP Pressure: RiseTime 3 Fxd E-9.0 / I-11.5
CPAP Software: SleepyHead EncoreBasic

Other Comments: Hashimoto's thyroiditis.

Sex: Male
Location: SW Ohio

Post: #8
RE: DME is switching out my machine.
(06-10-2015 04:45 PM)JVinNE Wrote:  New replacement machine is on rush order from ResMed.

To that is such a crock! I mean they are supplying mission critical equipment and yet don't keep adequate stocks?
Sheesh!

I use my PAP machine nightly and I feel great!
Updated: Philips Respironics System One (60 Series)
RemStar BiPAP Auto with Bi-FlexModel 760P -
Rise Time x3 Fixed Bi-Level EPAP 9.0 IPAP 11.5 (cmH2O)
06-14-2015 04:26 PM
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JVinNE Offline

Advisory Members

Posts: 262
Joined: Jan 2015

Machine: ResMed Aircurve 10 ASV Bilevel
Mask Type: Full face mask
Mask Make & Model: F&P Simplus aka Facedigger
Humidifier: HumidAir™ with climate line
CPAP Pressure: Min EPAP 5 Max IPAP 13 PS 1-2
CPAP Software: SleepyHead

Other Comments: New, ASV Barbie, now with morning fart action.

Sex: Female
Location: New England

Post: #9
RE: DME is switching out my machine.
(06-14-2015 04:26 PM)Mark Douglas Wrote:  
(06-10-2015 04:45 PM)JVinNE Wrote:  New replacement machine is on rush order from ResMed.

To that is such a crock! I mean they are supplying mission critical equipment and yet don't keep adequate stocks?
Sheesh!

I got the machine two days ago, but you're right. They should have had it in stock, even if it is an ASV, and more expensive.
06-14-2015 06:49 PM
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Mark Douglas Offline

Advisory Members

Posts: 513
Joined: Apr 2015

Machine: Sys 1 (60) RemStar BiPAP Auto with Bi-Flex 760P Auto Bi-Level (Variabl
Mask Type: Nasal mask
Mask Make & Model: PR Wisp
Humidifier: PR Sys One heated
CPAP Pressure: RiseTime 3 Fxd E-9.0 / I-11.5
CPAP Software: SleepyHead EncoreBasic

Other Comments: Hashimoto's thyroiditis.

Sex: Male
Location: SW Ohio

Post: #10
RE: DME is switching out my machine.
(06-14-2015 06:49 PM)JVinNE Wrote:  
(06-14-2015 04:26 PM)Mark Douglas Wrote:  
(06-10-2015 04:45 PM)JVinNE Wrote:  New replacement machine is on rush order from ResMed.

To that is such a crock! I mean they are supplying mission critical equipment and yet don't keep adequate stocks?
Sheesh!

I got the machine two days ago, but you're right. They should have had it in stock, even if it is an ASV, and more expensive.
especially an ASV machine!

I use my PAP machine nightly and I feel great!
Updated: Philips Respironics System One (60 Series)
RemStar BiPAP Auto with Bi-FlexModel 760P -
Rise Time x3 Fixed Bi-Level EPAP 9.0 IPAP 11.5 (cmH2O)
06-14-2015 07:51 PM
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