Managed to speak to the DME today. The short end of the stick is they were disappointed that I had adjusted the machine but couldn't really argue with the results or reason for doing so. They'd just prefer I'd let them know in the future, so they could then advise my doctor of the alteration in treatment. Also got a copy of the prescription and sleep study results from them.
I brought up online retailers and, after being brushed off the first time, asking about a discount. They're willing to reduce the cost of the machine from $2405 to $1800 after I brought up online retailers and pushed a bit for a discounted price.
For about $1200 (or $1000 on Amazon if I really want to gamble), I can purchase the standard DreamStation kit (AutoPAP, humidifier, heated tube .etc). There are also two other clinics in my area I could shop around with.
The DME offers a 5 year warranty, the ability to drop the machine off for servicing or replacement locally, and free appointments. They seem willing to let me trial a ResMed machine to compare it to the DreamStation, a well.
Online offers a 2 year warranty, exchanges for defects in manufacturing only, and shipping times of up to two weeks.
How did you guys decide on the direction to go?
Those who have insurance generally buy through their DME.
I bought my present machine from Supplier #2
. I did so to get an updated machine; and the machine I wanted.
(I had a prescription for that transfer.)
Things appear to be different in Canada; and even among the various Provinces.
Best advice is likely to come from your fellow Canadians.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.