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DME question
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H2Daddy Offline

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Posts: 12
Joined: Feb 2015

Machine: Respronics System One 560P
Mask Type: Nasal mask
Mask Make & Model: Respironics Wisp
Humidifier: Respronics System One 60 Series
CPAP Pressure: 11
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Huntsville.AL

Post: #1
DME question
While I was talking with my DME today, she told me that they don't get any credit for the masks that people exchange. That's why they limit it to just one exchange. She's a really nice lady and has been more than helpful but, does that sound right? I thought they were credited for every mask exchanged, at least during the 30 day trial period. On a positive note, she also told me that if I buy any equipment directly from her office, I would only be charged the same amount my insurance would pay them for it! Is that normal? Regardless, that's cheaper than online and much more convenient.

.....Have a blessed day!.....

Mike S
03-11-2015 03:02 PM
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archangle Offline
Wiki Editor
Advisory Members

Posts: 3,159
Joined: Feb 2012

Machine: ResMed S9 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed Swift FX
Humidifier: ResMed S9 H5i
CPAP Pressure: 16-20
CPAP Software: ResScan SleepyHead EncoreBasic

Other Comments: Happy PAPper

Sex: Undisclosed
Location: USA

Post: #2
RE: DME question
I've seen the terms from one manufacturer. The credit is from the manufacturer. They have to fill out paperwork from the manufacturer to get credit for returned masks. The manufacturer would only do one mask per patient.

Some of them may not do the paperwork. It may vary with manufacturer, or the policy may change over time.

If it's midnight and a DME tells you it's dark outside, go and check for yourself.

If the DME is "in network" for your insurance, the insurance company will usually pay them a fixed amount for any CPAP mask or other supplies, and they can't bill for the excess.

Get the free SleepyHead software here.
Useful links.
Click here for information on the main alternative to CPAP.
If it's midnight and a DME tells you it's dark outside, go and check it yourself.
03-11-2015 06:06 PM
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