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DME ships wrong supplies, refuses to replace with correct supplies
#11
RE: DME ships wrong supplies, refuses to replace with correct supplies
I agree with Plakky.  Find another DME. With my insurance, I have to use a DME within my state. So I hit up Yelp, and found one not too near me but that has been fabulous to deal with.
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#12
RE: DME ships wrong supplies, refuses to replace with correct supplies
Thanks plakky, that's a great point. When I first started my CPAP journey, I wanted to try on masks and get advice so having a local DME was handy. But thanks to the advice provided on this forum and after years of my own use, I no longer need a DME's help and can consider using any DME my insurer supports.
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#13
RE: DME ships wrong supplies, refuses to replace with correct supplies
I had trouble with my DME, so I just pay out of pocket. You don't need their ridiculous list of supplies. I buy a replacement pillow via Ebay every 6 months or so.
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