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DME woes
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Shastzi Offline

Advisory Members

Posts: 1,174
Joined: Dec 2012

Machine: ResMed S9 Autoset
Mask Type: Full face mask
Mask Make & Model: FitLife Total face mask
Humidifier: F&P HC150 with Hybernite heated hose.
CPAP Pressure: 15cm-20cm H2O (auto)
CPAP Software: SleepyHead Other Software

Other Comments: CMS50-F wearable Oximeter; Software: SPO2 Assistant

Sex: Undisclosed
Location: Florida, USA.

Post: #21
RE: DME woes
One must keep in mind that they are your financial *adversary* Why?
Because you are paying in buckets of cash every month.(premiums) in addition to co-pays and/or deductables.

They make money by weasling out of honoring your claims!
(Even if they pay off all claims and then some they still make a barrel of money on float because they take your premiums and invest them in high return securities!)

So if they balk at delivering you a $50 mask part when you need it, then smack them with a 2X4 (but make it look like an accident since I would never reccomend any real violence. Nope. )

=~.6=

"With ordinary talent and extraordinary perseverance, all things are attainable." - Thomas Foxwell Buxton

Cool
(This post was last modified: 02-01-2014 05:47 PM by Shastzi.)
02-01-2014 05:47 PM
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Sevensox Offline

Preferred Members

Posts: 55
Joined: Apr 2013

Machine: REMstar Auto A-Flex
Mask Type: Full face mask
Mask Make & Model: ResMed Ultra Mirage Full Face Mask LG STD 60604
Humidifier: System One Heated Humidifier
CPAP Pressure: 16.7
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Missouri

Post: #22
RE: DME woes
They are not doing you any favors by providing you with supplies. You are the one in charge of your health. You pay the bills, either through insurance or directly. Which in turn fills their pay check. Just be firm and direct and they will usually respond likewise.
02-03-2014 10:27 AM
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Lukie Offline

Preferred Members-2

Posts: 352
Joined: Nov 2013

Machine: Resmed S9 Auto
Mask Type: Full face mask
Mask Make & Model: Airfit F 10
Humidifier: H I heated tubing resmed
CPAP Pressure: 6-16
CPAP Software: ResScan SleepyHead

Other Comments: Masks: Simplus, Air, Quattro fx, Nano, Eson, Swift fx and Activ

Sex: Female
Location: Vermont

Post: #23
RE: DME woes
Well I'm just going to switch to a new nasal mask that has replaceable cushions (at least one a month). I have even called ResMed about the Nano's cushion reimbursement schedule and they also confirmed the 1 every 3 month Medicare schedule.
I used the Nano last night and it leaked quite a bit so a new and different mask is in order anyway.
02-03-2014 11:30 AM
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PsychoMike Offline

Advisory Members

Posts: 551
Joined: Aug 2013

Machine: ResMed S9 AutoSet
Mask Type: Other
Mask Make & Model: Varies with mood, ResMed F10 is my primary
Humidifier: ResMed H5i
CPAP Pressure: 12-17
CPAP Software: SleepyHead

Other Comments: asthma, cyclist upgraditis, just a little crazy (honest :D )

Sex: Male
Location: Alberta, Canada

Post: #24
RE: DME woes
Sometimes it is the DME, other times the RT...good for you, Lukie, in being active and engaged when it comes to your health. I had a few hiccups with my DME...fortunately, I was able to pick up the phone and call the owner. She got things handled and let me know the information that the RT should have. For now, they still have me as a client...but I've become more engaged as well and am looking for the best things for me...not just what they want to give me. I'd say my relationship with my DME has become non-exclusive.
02-03-2014 12:39 PM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #25
RE: DME woes
(02-03-2014 11:30 AM)Lukie Wrote:  Well I'm just going to switch to a new nasal mask that has replaceable cushions (at least one a month). I have even called ResMed about the Nano's cushion reimbursement schedule and they also confirmed the 1 every 3 month Medicare schedule.
I used the Nano last night and it leaked quite a bit so a new and different mask is in order anyway.

I can't tell by looking at the photos of the nano. When you are cleaning it, are you able to take the cushion out from the frame to wash it or is the cushion permanently attached to the frame and you have to wash both of them at the same time?
02-03-2014 01:05 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #26
RE: DME woes
From what I remember, the Nano's cushion was on a ball-&-socket type thing and you could remove it.

trish6hundred
02-03-2014 09:09 PM
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Lukie Offline

Preferred Members-2

Posts: 352
Joined: Nov 2013

Machine: Resmed S9 Auto
Mask Type: Full face mask
Mask Make & Model: Airfit F 10
Humidifier: H I heated tubing resmed
CPAP Pressure: 6-16
CPAP Software: ResScan SleepyHead

Other Comments: Masks: Simplus, Air, Quattro fx, Nano, Eson, Swift fx and Activ

Sex: Female
Location: Vermont

Post: #27
RE: DME woes
U can detach it both from the hose and the soft plastic frame.
02-04-2014 12:24 AM
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me50 Offline

Advisory Members

Posts: 2,559
Joined: Aug 2013

Machine: resmed S9 VPAP Auto
Mask Type: Nasal mask
Mask Make & Model: Wisp and Silicone Head gear
Humidifier: resmed H5i
CPAP Pressure: 18/8
CPAP Software: SleepyHead

Other Comments:

Sex: Undisclosed
Location: USA

Post: #28
RE: DME woes
(02-04-2014 12:24 AM)Lukie Wrote:  U can detach it both from the hose and the soft plastic frame.

okay so it doesn't make sense why you only get a cushion every 3 months. Even with FFM, you get a cushion monthly. It seems like they are telling you every 3 months but they are talking about replacing the frame AND the cushion which is accurate.
02-04-2014 02:18 AM
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