I am so mad. I just spent over $900 of my own money to get a Transcend Auto Travel CPAP Machine with EZEX and the multi night battery. I just talked with an agent and explained my concerns about the machine itself. I described what it was doing and instead of listening she kept telling me what she thought was going on. I don't have faith that the machine works but I do know she wasn't listening. The battery is faulty. It's a multi night battery and it lasted a night and a half, two times. That is useless. And expensive. SHe said they can't return it if it's used. Yes, in fact they can. They just won't. It's not like it's a breathing machine. It's the battery. They should stand by it instead of giving robotic responses.
The most irritating thing is I called to order the Z1 but the clerk told me I should go with the TRanscend as they had been around longer and it was a better machine.
I don't know what to do. It is really awful being in a remote place and not having the machine work as you think it should. To me, Multi Night would indicate it works more than one, at least two, nights.
Moderator Action: Link Removed
sjssf - I removed the direct web address for the supplier from your post and inserted the link to the Supplier List. Per Apnea Board Rules, the only commercial links or web addresses allowed in this forum are to CPAP-related manufacturer websites. If you'd like to refer to the web address of a specific online CPAP Supplier (DME or Durable Medical Equipment retail store), please read our instructions on how to do that - guidelines are placed on our CPAP Supplier List (link at the top right of our forums).
Thanks for your understanding. -- SuperSleeper