Did you try recharging the battery and using it again? Sometimes they need to be cycled a few times before they reach full capacity. Then it's all downhill from there.
I'm good. I'm resigned to my one night multi-night battery and finding a different vendor. The machine itself is ok. Life goes on.
As an electronics reseller that sells computer batteries I can tell you this situation goes on all the time. Someone buys a battery based on the "manufacturers spec" then complains the battery is defective when it doesn't perform as "long as the manufacturer said it would". I can tell you we can't take back batteries either based on these situations simply due to the costs and the fact that we can do almost nothing with a used battery to recover our costs. In cases such as these we recommend they go directly to the manufacturer, as we did not make the longevity claims they did, and they are far better suited to handle these type of complaints and decide whether or not a battery is in fact defective. We have also found that the manufacturers are far more willing to swallow the costs of the batteries for the end user then they ever would for us as the reseller. I have even personally conferenced the calls to insure our customers were taken care of by the manufacturer. Many times they will just even send a second free battery just to keep the end user happy and all on their dime not ours. I strongly suggest you get to the manufacturer and lodge your complaints with them, they are far more likely to actually eb able to help you and to help you. they also in most cases will pay all the shipping for you, and send a call tag.
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