Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

Dream mapper login problem
#1
Dream mapper login problem
Hi, i am from UAE, and i am using philips Dreamstation INX500h15 AUTO CPAP. Dreamampper application is blocked here but i managed to download from internet. The problem is i am not able to create username and password. without it i am unable to use it. i m getting an error message says there is a problem creating your account please contact customer support. a Serial number is mandatory to create username and password which i already provided. any idea those people who already using Dreamapper?
Post Reply Post Reply



Donate to Apnea Board  
#2
RE: Dream mapper login problem
Dreammapper can't be used in all countries. I'm guessing that's the issue with UAE.  You have a much better option.  Download the free software Sleepyhead.  There are links at the top of the page.  I admit I use Dreammapper but only because I can upload to it daily via bluetooth to my tablet.  With Sleepyhead you have to remove the SD card from your CPAP machine so upload the data so I only update Sleepyhead about once a month now.
Post Reply Post Reply
#3
RE: Dream mapper login problem
(12-09-2018, 09:40 AM)Fedman Wrote: With Sleepyhead you have to remove the SD card from your CPAP machine so upload the data so  I only update Sleepyhead about once a month now.

Or you can get a Toshiba FlashAir SD card and use the FlashPAP program to upload your data to SleepyHead across your home's wireless network. No more sneakernet. Smile
Post Reply Post Reply
#4
RE: Dream mapper login problem
(12-09-2018, 09:40 AM)Fedman Wrote: Dreammapper can't be used in all countries. I'm guessing that's the issue with UAE.  You have a much better option.  Download the free software Sleepyhead.  There are links at the top of the page.  I admit I use Dreammapper but only because I can upload to it daily via bluetooth to my tablet.  With Sleepyhead you have to remove the SD card from your CPAP machine so upload the data so  I only update Sleepyhead about once a month now.

Fredman,

What version of SH are you running? I tried my 1.0-beta on my iMac and it tells me the Dreamstation isn't supported. Also, most of yesterdaty (haven't tried it today) the DreamMapper servers weren't taking any uploads.

Homer
Homer

Advisory Members serve as an "Advisory Committee" to help shape Apnea Board's rules & policies. Monitors are also Advisory Members, just with Extra Work assigned.

Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
Post Reply Post Reply



Donate to Apnea Board  
#5
RE: Dream mapper login problem
Homer,

I find that some mornings, I can't upload the Dreammapper data from my tablet because it won't connect to the mother ship.  I've had that problem several times this week.  I just ignore it and try the next morning and it does end up accepting all the data.  This morning it worked. Yesterday it didn't.
Post Reply Post Reply
#6
RE: Dream mapper login problem
Been trying for several days at different times to upload the wife's data. No luck. Got the message that I need to downloaded the latest version (which it is) and then reinstall and try again. Still no luck. I called their support line and the first thing they said was they were having server issues as of this past Monday. I was able to get the info we needed by calling our respiratory therapist.

Still doesn't work with the latest version of SH (1.02.2)

Homer
Homer

Advisory Members serve as an "Advisory Committee" to help shape Apnea Board's rules & policies. Monitors are also Advisory Members, just with Extra Work assigned.

Membership in the Advisory Members group does not imply medical expertise or qualification for advising Sleep Apnea patients concerning their treatment.
Post Reply Post Reply
#7
RE: Dream mapper login problem
(12-12-2018, 09:50 AM)Homerec130 Wrote: Been trying for several days at different times to upload the wife's data. No luck. Got the message that I need to downloaded the latest version (which it is) and then reinstall and try again. Still no luck. I called their support line and the first thing they said was they were having server issues as of this past Monday. I was able to get the info we needed by calling our respiratory therapist.

Still doesn't work with the latest version of SH (1.02.2)

Homer

Have you tried Sleepyhead 1.1.0? http://OSCAR Page ----> CLICK HERE ./testing/1.1.0/
Post Reply Post Reply



Donate to Apnea Board  
#8
RE: Dream mapper login problem
I too have have problems with DreamMapper in the last two or so weeks.  I'm used to uploading my data every morning.  The last two weeks has been very spotty and like others have said, sometimes it will upload the data but not show the results for the night until a later upload.

Just an FYI
Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  another OSCAR problem car54 7 226 05-03-2019, 10:08 PM
Last Post: GeePi
  OSCAR - max flow limit problem? nglt13 15 340 04-25-2019, 07:10 PM
Last Post: Sleeprider
  ResScan install problem Malcolm Dann 6 274 04-20-2019, 04:27 AM
Last Post: AlanE
  SleepyHead install problem... emerckx 3 127 04-19-2019, 09:00 AM
Last Post: Crimson Nape
  Problem Installing Sleepyhead Amishboy51 3 254 03-19-2019, 03:56 PM
Last Post: Amishboy51
  Having a problem with screenshots obob 19 301 03-07-2019, 02:12 PM
Last Post: obob
  resScan 6.0.0.9799 [problem running on VM] grego1234 6 545 01-30-2019, 08:23 PM
Last Post: SuperSleeper


New Posts   Today's Posts






About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.