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DreamMapper
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gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
05-23-2018, 08:19 AM
I'm using a Dreamstation. Tried to register for the app. The serial number on the bottom is a 12 digit #.
they say it's wrong, 13 are required. 13 numbers AREN'T there. 
OpalRose
Posts: 5,845 Threads: 17 Joined: Nov 2014
Machine: PR System One REMstar Auto 560 with A Flex
05-23-2018, 08:29 AM
The 13 digit serial number should be under the bar code and starts with a letter.
OpalRose
Apnea Board Moderator www.ApneaBoard.com Organize your SleepyHead Charts Using Attachments to Post ScreenShots and Images. Machine choices INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
Sheepish
Posts: 284 Threads: 22 Joined: Sep 2017
Machine: Philips Respironics DreamStation Auto CPAP (500X120)
Exactly, don't forget to include the letter at the beginning of the serial number.
 That'll make 13 "digits." Then it should work. Your mobile device needs to be connected to the internet for DreamMapper to work. (Not sure how you might feel about it connecting to the Central Scrutinizer every time, though...  )
Robert121571
Posts: 31 Threads: 4 Joined: May 2018
Machine: Dreamstation Auto CPAP DSX500
05-26-2018, 09:20 AM
If your phone supports it the DreamMapper app can use your camera to scan the barcode to get what it needs to register. You should see that as an option to enter the info. That is what I did since my vision don’t let me read that tiny stuff without heavy magnification.
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
06-01-2018, 06:16 AM
I included everything alongside SERIAL NUMBER still only 12 digits.
I'll try the phone app
OpalRose
Posts: 5,845 Threads: 17 Joined: Nov 2014
Machine: PR System One REMstar Auto 560 with A Flex
06-01-2018, 09:49 AM
(06-01-2018, 06:16 AM)gramma Wrote: I included everything alongside SERIAL NUMBER still only 12 digits. The 13 digits includes the letter.
OpalRose
Apnea Board Moderator www.ApneaBoard.com Organize your SleepyHead Charts Using Attachments to Post ScreenShots and Images. Machine choices INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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