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DreamStation Problems
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Zeeez Offline

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Posts: 36
Joined: Feb 2016

Machine: ResMed AirSense 10
Mask Type: Full face mask
Mask Make & Model: Resmed Air Fit F10
Humidifier: ResMed
CPAP Pressure: 10.5-17
CPAP Software: SleepyHead

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Sex: Male
Location:

Post: #1
DreamStation Problems
I'm having a couple of problems with a DreamStation that I have been using for two months and wonder if anyone has some insight on solutions.

Firstly, The humidifier leaks. Every morning there is a significant amount of water around the heating plate in the base of the humidifier. Every night, I take the resivoir out and fill it to the max level. In fact it appears to be impossible to overfill by design.The problem persists after my supplier has already replaced both the humidifier unit and the resivior.

Secondly, The bluetooth connection fails every other day and requires either repairing unplugging / rebooting the CPAP to reestablish the connection.

Appreciate the help.

Curtis
05-01-2016 12:31 PM
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chill Online

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Posts: 860
Joined: Mar 2016

Machine: DreamStation X500
Mask Type: Full face mask
Mask Make & Model: Walk-in Mask Closet
Humidifier: DreamStation
CPAP Pressure: 13-16
CPAP Software: SleepyHead

Other Comments: CPAP True Believer

Sex: Male
Location: Vancouver, Canada

Post: #2
RE: DreamStation Problems
You might be filling the reservoir a bit too full. I've done that. I fill mine to about 1/8" or so below the line. My target is to have the tank nearly empty when I get up.

The bluetooth support on these machines is just horrible. I can rarely get my iPhone to connect. But that is a not a big deal as DreamMapper is nearly useless, you can get the same very limited data on the machine itself. Do yourself a favour, download and start using SleepyHead which reads from the SD card. SleepyHead will give you the data you need to take control of your treatment.

Chuck
05-01-2016 01:17 PM
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OpalRose Offline

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Posts: 3,180
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #3
RE: DreamStation Problems
Agree with chill, download Sleepyhead software.
http://sleepyhead.jedimark.net/

If it were my machine and having only used it 2 months, I would take it back and ask for a replacement.

OpalRose
05-01-2016 01:39 PM
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pupcamper Offline

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Posts: 400
Joined: Nov 2015

Machine: PR DreamStation CPAP Pro
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 Pillows; Quatro Air FFM
Humidifier: DreamStation Heated Humidifier
CPAP Pressure: 10.5 cmH2O; no ramp; no C-Flex
CPAP Software: SleepyHead EncorePro

Other Comments: Lung cancer survivor since 11/2004; CPAP since 11/2015

Sex: Male
Location: Van Buren, Arkansas, USA.

Post: #4
RE: DreamStation Problems
I also agree with chill on the water.

I haven't a clue on the Bluetooth. If you are talking about connecting to DreamMapper, I have an occasional problem connecting to the app that requires a reboot of my DreamStation too. I've started using SleepyHead instead.

"....respiration,—a troublesome practice, but one which custom has rendered necessary to our easy existence...." Oliver Twist, Charles Dickens- 1837

I use FlashPAP to load data from a FlashAir III wifi sd card in my machine to my computer and display it with SleepyHead .
robysue's Beginner's Guide to SleepyHead
05-01-2016 04:43 PM
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Zeeez Offline

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Posts: 36
Joined: Feb 2016

Machine: ResMed AirSense 10
Mask Type: Full face mask
Mask Make & Model: Resmed Air Fit F10
Humidifier: ResMed
CPAP Pressure: 10.5-17
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #5
RE: DreamStation Problems
That's a good idea on lower fill level. I will try it out. Sometimes the reservoir is empty in the morning and sometimes there is still 1/3 remaining. Not sure why.

Phillips Resperonics tech support acknowledged the bluetooth problem. I can always connect with the iPhone. It's just a matter of how much effort it takes. Cellular modem is installed, but apparently not software activated by the supplier.

Last time I tried Sleepyhead it would work with my old S9 data but would not import Dreammapper data. Is this resolved now? Should I create two separate users, one for the old S9 data and another for the dream mapper data?

thanks


(05-01-2016 01:17 PM)chill Wrote:  You might be filling the reservoir a bit too full. I've done that. I fill mine to about 1/8" or so below the line. My target is to have the tank nearly empty when I get up.

The bluetooth support on these machines is just horrible. I can rarely get my iPhone to connect. But that is a not a big deal as DreamMapper is nearly useless, you can get the same very limited data on the machine itself. Do yourself a favour, download and start using SleepyHead which reads from the SD card. SleepyHead will give you the data you need to take control of your treatment.

Chuck
05-01-2016 06:34 PM
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mscottc Offline

Members

Posts: 6
Joined: Apr 2016

Machine: Respironics Dreamstation
Mask Type: Full face mask
Mask Make & Model: Respironics Amira
Humidifier: Built In
CPAP Pressure: 5-10
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Jersey City, NJ, USA

Post: #6
RE: DreamStation Problems
Regarding the Reservoir, I've taken to using a glass that has colored stripes, you could mark your own of course, and I fill that with water, which I then pour into the humidifier chamber. It winds up being about a quarter inch below the "max" line, but it lasts me about 7-8 hours of sleep, and I've yet to run out of water in the chamber in the morning. I've not had any leaks.
05-01-2016 07:19 PM
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sdb7802 Offline

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Posts: 199
Joined: Jan 2016

Machine: PR DreamStation Auto
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: built-in with heated hose
CPAP Pressure: 9.5-14 C-Flex 3
CPAP Software: SleepyHead

Other Comments: Retired Electrical Engineer; began using cpap in 2001; FlashAir wifi card and FlashPAP app

Sex: Male
Location: Georgia, USA (The Margravate of Azilia)

Post: #7
RE: DreamStation Problems
Mine does that sometimes.

With a high enough water level, I think the water sloshes out through the air input tube into the humidifier chassis before the tube seals to the blower box when you close the lid. Maybe even on opening the lid.

Could be wrong, I didn't look at it real closely.

Just keep it low and slow. Within reason.

Just my personal opinion. My posts are not medical advice or a statement of fact. Please consult a qualified physician or other qualified medical personnel. Please comply with all applicable laws, codes, regulations, and protocols.
05-01-2016 07:47 PM
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Zeeez Offline

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Posts: 36
Joined: Feb 2016

Machine: ResMed AirSense 10
Mask Type: Full face mask
Mask Make & Model: Resmed Air Fit F10
Humidifier: ResMed
CPAP Pressure: 10.5-17
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #8
RE: DreamStation Problems
Just guessing, but it appears that 25% to 50% of the water put in the reservoir winds up leaking into the chases or the table below. I can easily see having electrical problems with the water heater if this continues. Maybe it is a good idea to get into another machine or a Resmed while still eligible.
(This post was last modified: 05-01-2016 09:35 PM by Zeeez.)
05-01-2016 09:33 PM
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chill Online

Advisory Members

Posts: 860
Joined: Mar 2016

Machine: DreamStation X500
Mask Type: Full face mask
Mask Make & Model: Walk-in Mask Closet
Humidifier: DreamStation
CPAP Pressure: 13-16
CPAP Software: SleepyHead

Other Comments: CPAP True Believer

Sex: Male
Location: Vancouver, Canada

Post: #9
RE: DreamStation Problems
25-50% seems like a LOT. Either you have gotten two bad reservoirs (certainly possible), or you are doing something odd. You are removing it from the machine when you fill it, right?
05-01-2016 10:59 PM
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Zeeez Offline

Preferred Members

Posts: 36
Joined: Feb 2016

Machine: ResMed AirSense 10
Mask Type: Full face mask
Mask Make & Model: Resmed Air Fit F10
Humidifier: ResMed
CPAP Pressure: 10.5-17
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location:

Post: #10
RE: DreamStation Problems
It is allot of leaking. Yes reservoir comes out every time. In fact, when filling, if you tip the reservoir towards the inlet tube it will drain exactly to the top of the fill arrow. Normally I pour a pit more out the top and visually check. The design should seal the top of the of the reservoir and have double protection for water going back towards the compressor section.

These are allot of problems for a new machine and cause concern about the machine surviving it's warranty and insurance replacement life.

Major leaks in area of electric warming plate and leaking on to table.
Sketchy bluetooth.
Cellular modem inoperative.


(05-01-2016 10:59 PM)chill Wrote:  25-50% seems like a LOT. Either you have gotten two bad reservoirs (certainly possible), or you are doing something odd. You are removing it from the machine when you fill it, right?
05-02-2016 06:51 AM
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