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DreamStation Upload Issue
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mscottc Offline

Members

Posts: 6
Joined: Apr 2016

Machine: Respironics Dreamstation
Mask Type: Full face mask
Mask Make & Model: Respironics Amira
Humidifier: Built In
CPAP Pressure: 5-10
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Jersey City, NJ, USA

Post: #1
DreamStation Upload Issue
4 Weeks ago, I started with a Respironics DreamStation APAP. And all is going moderately okay.
I was out of country for 2 weeks, and just returned Friday night. During the two weeks out of country I was getting messages DremMapper and email from my DME stating that my machine was not uploading data. This was totally understandable as I was totally off the US Cellular network grid. However I tried an upload Friday night when I got home, and I've tried it several times since then. It starts the process but eventually keeps failing with error message 3-2.
I'll call the DME tomorrow, it could be something on their end. But I was wondering if anyone had any other ideas.

I know this is important as I'm in my first month of this, and we know the insurance companies are looking for that all important compliance data. And I'm proud to say, I'm totally compliant, every night for the last 24 or so has been greater than 4 hours, almost all around 7-8 hours.

Scott
05-15-2016 08:49 AM
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DeepBreathing Offline
Wiki Editor
Moderators

Posts: 2,296
Joined: Sep 2013

Machine: Resmed S9 VPAP Adapt
Mask Type: Full face mask
Mask Make & Model: F&P Simplus
Humidifier: Resmed H5i
CPAP Pressure: EPAP: 9 - 15 PS: 3 - 10
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Perth, Western Australia

Post: #2
RE: DreamStation Upload Issue
I'm sure the upload issue can be sorted out with your DME. Don't worry too much about the compliance as the evidence is stored in the machine's memory and on the SD card.

DeepBreathing
Apnea Board Moderator
www.ApneaBoard.com


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05-15-2016 09:02 AM
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DMStorm75 Offline

New Members

Posts: 1
Joined: Feb 2016

Machine: DreamStation auto
Mask Type: Full face mask
Mask Make & Model: F&P Simplus Medium
Humidifier: DreamStation
CPAP Pressure: 13
CPAP Software: SleepyHead Other Software

Other Comments:

Sex: Undisclosed
Location:

Post: #3
RE: DreamStation Upload Issue
Mine failed today with the same error. Have to call my DME tomorrow too.
05-15-2016 05:37 PM
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