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Dreamwear Whistling 'eeee' noise
#1
Hi guys, I've been using Philips Dreamwear mask for about 2 weeks. I found it's more comfortable than my previous Nuance nasal pillow mask. But the dreamwear often make this soft high pitched noise 'eeeeeeee'. Not sure what's the word, but I think it's called "whistling"?

I found some people complained of a "whistling sound" with this mask on google, but I can't find a solution on the replies.

I do found that, when I covered the exhaust hole with my finger, the noise stop. Any ideas?
Susilo
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#2
Without a finger on the exhaust, and without straps, just gently hold the mask on your face and turn your pap on, manipulate the mask gently until you get a seal.  Is the noise still there?
If not you need to readjust your straps to mimic your hand.  See the Mask Primer for further suggestions and view the online videos on how to adjust your mask.
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#3
Thanks bonjour. I followed what you said but the noise is still there. I don't think it's because the strap is too tight or too loose.

I already followed the manual, and I think I already got the right frame and cushion size. I just washed the cushion with baby soap, but the noise is still there.

The noise only happened sometimes. Sometimes I couldn't reproduce it.
Susilo
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#4
My mask (the Pilairo Q) makes a whistling sound if any water condenses inside of it on cool nights. Using a heated hose stopped the noise, or a hose cover may also work. I didn't have that problem when I was using the Mirage Activa.
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#5
I find my dreamwear whistles occasionally when it shifts a little when I'm asleep, the easiest way to stop it is to just pull it away from my face and let it come back so it reseats again.
I've also found that is whistles if the outgoing air hits the sheet or blankets close to my face which is solved by pushing the sheets and blankets down and away a bit.
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#6
(05-18-2017, 02:21 AM)big_dave Wrote: My mask (the Pilairo Q) makes a whistling sound if any water condenses inside of it on cool nights. Using a heated hose stopped the noise, or a hose cover may also work. I didn't have that problem when I was using the Mirage Activa.

big_dave, i already use climatelineair, which is a heated hose
Susilo
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#7
(05-18-2017, 03:43 AM)Shorty Wrote: I find my dreamwear whistles occasionally when it shifts a little when I'm asleep, the easiest way to stop it is to just pull it away from my face and let it come back so it reseats again.
I've also found that is whistles if the outgoing air hits the sheet or blankets close to my face which is solved by pushing the sheets and blankets down and away a bit.

Thanks. I tried pulling and putting it back, but the noise quickly came back. The outgoing air also didn't hit anything. I was lying on my back with nothing near my face.

I changed the cushion from small to medium and so far I don't hear the noise anymore. I suspect it's a defect on the exhaust hole. Which is disappointing as I have only use the mask for about 2 weeks.
Susilo
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