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Encore Pro 2
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gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
05-14-2018, 10:54 AM
Encore Pro 2
it installs just fine. takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem.
It downloads my sd card information just fine. I click on "detailed" on the bottom, and click view. it opens. then, it freezes. what am I doing wrong? 
Fats Drywaller
Posts: 801 Threads: 17 Joined: Apr 2018
Machine: Airsense 10 Autoset; De Vilbiss DV54
05-14-2018, 10:58 AM
RE: Encore Pro 2
(05-14-2018, 10:54 AM)gramma Wrote: it installs just fine. takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem. Have you looked in the Software Support Forum here for threads about Encore Pro 2?
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
OpalRose
Posts: 6,201 Threads: 18 Joined: Nov 2014
Machine: PR System One REMstar Auto 560 with A Flex
05-14-2018, 12:47 PM
RE: Encore Pro 2
Moved to Software Support Forum.
OpalRose
Apnea Board Moderator www.ApneaBoard.com Organize your SleepyHead Charts Using Attachments to Post ScreenShots. Machine choices INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
RE: Encore Pro 2
(05-14-2018, 10:58 AM)Fats Drywaller Wrote:(05-14-2018, 10:54 AM)gramma Wrote: it installs just fine. takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem. yes, I have. They are all threads about installing it. I don't have problems with the install...I'll keep looking.... lol yeah. I searched. lol the only one about Encore Pro 2 freezing is....mine.
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
05-14-2018, 04:39 PM
RE: Encore Pro 2
well, I went back to November.
I guess I am alone in this problem. Encore Pro 2 freezes when I try to see my data. I will uninstall yet again. Probably won't install it back and will give up on it. If medical professionals are using this program that says a lot
Walla Walla
Wiki Editor 
Posts: 3,562 Threads: 41 Joined: Jun 2017
Machine: ResMed AirCurve 10 VAUTO
05-14-2018, 06:24 PM
RE: Encore Pro 2
The data is suppose to pop up in a new window. It sounds like you might have an anti-virus program that is preventing the window from popping up. Go into your anti-virus if you have one and see if you can disable that function. Than try running Encore Pro II again.
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gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
05-28-2018, 10:50 PM
RE: Encore Pro 2
it is working great now
 what are the numbers at the bottom of all the charts? I am guessing military time, it's 0 to 24, but the apnea events (only a few) are showing up at what appears to be 7 or 8 at night. I'm not asleep then
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
RE: Encore Pro 2
I was wrong about this chart...some of them have 0 through 24 this one starts at one.
apparently, from what I can see it's hours slept... ![[Image: Z0Mhxzw.jpg]](https://i.imgur.com/Z0Mhxzw.jpg)
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