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Encore Pro 2
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gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
05-14-2018, 10:54 AM
Encore Pro 2
it installs just fine. takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem.
It downloads my sd card information just fine. I click on "detailed" on the bottom, and click view. it opens. then, it freezes. what am I doing wrong? 
Fats Drywaller
Posts: 794 Threads: 16 Joined: Apr 2018
Machine: Airsense 10 Autoset; De Vilbiss DV54
05-14-2018, 10:58 AM
RE: Encore Pro 2
(05-14-2018, 10:54 AM)gramma Wrote: it installs just fine. takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem. Have you looked in the Software Support Forum here for threads about Encore Pro 2?
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
OpalRose
Posts: 10,601 Threads: 53 Joined: Nov 2014
Machine: ResMed Aircurve 10 VAuto and PR 560 Auto
05-14-2018, 12:47 PM
RE: Encore Pro 2
Moved to Software Support Forum.
OpalRose
Apnea Board Administrator http://www.ApneaBoard.com _______________________ OSCAR Chart Organization OSCAR - The Guide Soft Cervical Collar Optimizing therapy INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
RE: Encore Pro 2
(05-14-2018, 10:58 AM)Fats Drywaller Wrote:(05-14-2018, 10:54 AM)gramma Wrote: it installs just fine. takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem. yes, I have. They are all threads about installing it. I don't have problems with the install...I'll keep looking.... lol yeah. I searched. lol the only one about Encore Pro 2 freezing is....mine.
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
05-14-2018, 04:39 PM
RE: Encore Pro 2
well, I went back to November.
I guess I am alone in this problem. Encore Pro 2 freezes when I try to see my data. I will uninstall yet again. Probably won't install it back and will give up on it. If medical professionals are using this program that says a lot
Walla Walla
Posts: 3,551 Threads: 41 Joined: Jun 2017
Machine: ResMed AirCurve 10 VAUTO
05-14-2018, 06:24 PM
RE: Encore Pro 2
The data is suppose to pop up in a new window. It sounds like you might have an anti-virus program that is preventing the window from popping up. Go into your anti-virus if you have one and see if you can disable that function. Than try running Encore Pro II again.
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gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
05-28-2018, 10:50 PM
RE: Encore Pro 2
it is working great now
 what are the numbers at the bottom of all the charts? I am guessing military time, it's 0 to 24, but the apnea events (only a few) are showing up at what appears to be 7 or 8 at night. I'm not asleep then
gramma
Posts: 33 Threads: 5 Joined: May 2018
Machine: DreamStationAutoSV
RE: Encore Pro 2
I was wrong about this chart...some of them have 0 through 24 this one starts at one.
apparently, from what I can see it's hours slept... ![[Image: Z0Mhxzw.jpg]](https://i.imgur.com/Z0Mhxzw.jpg)
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