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Encore Pro 2
#1
Encore Pro 2
it installs just fine.  takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem.

It downloads my sd card information just fine.   I click on "detailed" on the bottom, and click view.

it opens.  then, it freezes.


what am I doing wrong?
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#2
RE: Encore Pro 2
(05-14-2018, 10:54 AM)gramma Wrote: it installs just fine.  takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem.

It downloads my sd card information just fine.   I click on "detailed" on the bottom, and click view.

it opens.  then, it freezes.

Have you looked in the Software Support Forum here for threads about Encore Pro 2?
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#3
RE: Encore Pro 2
oops i just noticed that i put it in the wrong place   Shy
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#4
RE: Encore Pro 2
Moved to Software Support Forum.
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#5
RE: Encore Pro 2
(05-14-2018, 10:58 AM)Fats Drywaller Wrote:
(05-14-2018, 10:54 AM)gramma Wrote: it installs just fine.  takes maybe 5 minutes. I've installed and uninstalled to try to fix this problem.

It downloads my sd card information just fine.   I click on "detailed" on the bottom, and click view.

it opens.  then, it freezes.

Have you looked in the Software Support Forum here for threads about Encore Pro 2?

yes, I have. They are all threads about installing it. I don't have problems with the install...I'll keep looking....

lol yeah. I searched. lol the only one about Encore Pro 2 freezing is....mine.
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#6
RE: Encore Pro 2
well, I went back to November.

I guess I am alone in this problem.


Encore Pro 2 freezes when I try to see my data.

I will uninstall yet again.  Probably won't install it back and will give up on it. 

If medical professionals are using this program that says a lot
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#7
RE: Encore Pro 2
The data is suppose to pop up in a new window. It sounds like you might have an anti-virus program that is preventing the window from popping up. Go into your anti-virus if you have one and see if you can disable that function. Than try running Encore Pro II again.
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#8
RE: Encore Pro 2
that's a good idea.

i'll try that.
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#9
RE: Encore Pro 2
it is working great now Smile


what are the numbers at the bottom of all the charts? I am guessing military time, it's 0 to 24, but the apnea events (only a few) are showing up at what appears to be 7 or 8 at night. I'm not asleep then
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#10
RE: Encore Pro 2
I was wrong about this chart...some of them have 0 through 24 this one starts at one.

apparently, from what I can see it's hours slept...

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