06-06-2019, 10:48 AM
Encore Pro 2 Time Of Day Wrong on Reports
Just installed Encore Pro 2, was able to generate detail reports. The only problem I have found so far is the TOD timeline on all the graphs is off by +4 hours. It shows I started therapy at 1:30am instead of 9:30pm. Same problem occurred on a report I got through my local Home Care Provider, except in that case the graphs were off by -2 hours, those said my therapy start time was 7:30pm instead of 9:30pm.
I can't find anywhere within the Encore Pro 2 program to fix this. It sounds like a "Time Zone" assignment error.
The TOD on my Dell PC running Windows 10 is the correct time for my Melbourne, Florida EST zone.
Any suggestions would be appreciated.
Thanks,
Mark
I can't find anywhere within the Encore Pro 2 program to fix this. It sounds like a "Time Zone" assignment error.
The TOD on my Dell PC running Windows 10 is the correct time for my Melbourne, Florida EST zone.
Any suggestions would be appreciated.
Thanks,
Mark