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Encore Pro Error "The media does not belong to an active EncorePro patient"
#1
I spent a frustrating week trying to be EncorePro onto one of my four computers, finally got one of them to load. I entered my name as a patient. When I try to download data from my card I get the message "The media does not belong to an active EncorePro patient"

I get this message from my BiPap AVAPS C series mod #1160 card. I also get the same message from my old BiPAP auto SV Advanced mod. #950 card. Thanks in advance for any advice.

Help!
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#2
there is a "assign" menu option somewhere....

(I had the same issue with EncoreBasic).

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#3
(07-20-2014, 07:20 PM)lrosenman Wrote: there is a "assign" menu option somewhere....

(I had the same issue with EncoreBasic).
Hi lrosenman,
WELCOME! to the forum.!
trish6hundred
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#4
(07-20-2014, 07:30 PM)trish6hundred Wrote:
(07-20-2014, 07:20 PM)lrosenman Wrote: there is a "assign" menu option somewhere....

(I had the same issue with EncoreBasic).
Hi lrosenman,
WELCOME! to the forum.!

Thanks!
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