How can I view my files on encore pro? I have put sd card in the computer, press import patient, go to sd card then go through files nothing. cant view my data from CPAP machine. Do I have to set something up on encore pro. Its version 22.214.171.124. Thanks in advance.
You do not use import patient. The first thing you need to do is to go to the patients tab and select +add new. Only the few lines with an asterisk need to be filled out. Select the patient you added and click on the little brown SD card with the + on it. This will give you a Download from device option. When you select that the first time I think it says this is not an Encore patient but go ahead and proceed with the download making sure to select the card will be returned to the same patient.