You were right SuperSleeper. Tried again and all went well.
I downloaded EncoreBasic 10-18-14 and it installed on Windows 7 Pro 64 bit OS without incident. Opening data on the card involved a little fumbling on my part because of my ignorance but total time required was a fraction of that spent on the Pro version. The same information is available but for some reason far more time is required for reducing data from the card with a Core 1-7 processor and 6 GB RAM. The data card does contain a huge amount of data - over 2 years - and that could be causing the time requirement.
I am very grateful to have received the basic version. When I locked the pro version by missing the Password 3 times, I could not find a resolution to the problem.
Encore came up fine, but my Samsung 8.1 combi won't recognize the Infineer DT3500 reader. So far my searches haven't found a driver.
Thanks for any suggestions,
I'm running Win 8.1 and successfuly loaded Encore using the Win 7 compatibility mode. Looks like it runs fine, although I don't have a card reader yet. Before I spend the $ on a SmartCard reader has anyone had success with the car reader under 8.1? Did it require any drivers, and if so where did you get them?
1. I was able to download the software to my windows 8.0 machine, seemed to install correctly.
2. I installed my Infineer Mako dt 3500 smart card reader. Machine says it is functioning properly.
3. put my compatible encorepro smart card in the reader, briefly shows green light, than red.
4. In encore software, it states "data card not found".
Is the data card reader not compatible with my windows 8 computer, or some other issue?
I'm inclined to think that you have a bad card or (less likely) a bad reader. I installed mine under Win 8.1 (following the instructions to install it in compatibility mode -- I opted for Win 7) and then plugged in the card reader. And it worked with no further tweaks. Might be worth getting your hands on another card