One day my EncoreBasic just stopped being able to download the data. When I try to download the data it gives me the error "Unknown failure reading media - The card data is not valid and was not saved. Contact product support for assistance."
When I go to the Assign Card tab it says "The media belongs to current patient" but whenever I try to download it will still give me the card data is not valid error.
I have tried reinstalling EncoreBasic but I still get back the same error. I have also tried installing EncoreBasic on another computer and also got the same exact error.
I am also using Sleepyhead and it has no issues extracting the data and the data shown are up to date.
But I would really love to solve this issue so I can continue using EncoreBasic too. any help would be appreciated.