EncorePro 2 - How to set Region or Country?

[GBAVAPS30]

Hi All!  Thanks for all the great PAP advice, information and resources over the years!! This is my first post, but i'm a loooooong time, over 20 years, PAP-er  



So, my question is, how do you set the region or country code in EncorePro 2; such that Encore Pro 2 will display the proper prescription options for my device?  


My dilemma is that my GB (Great Britain) version of the Dreamstation AVAPS30 has a feature called Automated Airway Management (AAM), some other countries Dreamstation AVAPS30 do not include this feature, (like the USA)...


When I go into the prescription settings in EncorePro to setup my settings on my SD card, the AAM feature does not show up 


With my old Dreamstation Bipap, I used to change settings through EncorePro so that I would have a record of what settings I changed on what days, so I could more easily track my results based on different settings adjustments that were made...

[GBAVAPS30]

Hi!   Here is some more information:

I am currently using Encore Pro 2 version 2.21.4.1

I have time zone set to GMT, which is my London time

I set the "country" in the address of the Company and t=the Patient to "United Kingdom"


Under the Patient > Prescription tab my machine shows up as a "Dreanstation BiPAP AVAPS 30" when any of the following therapy modes are selected:  CPAP, PC, S, S/T, T


According to the product literature, my machine is also supposed to support "AVAPS-AE" mode, but my machine does not show up under that Mode in Encore Pro...

My Model is GBX1130H11  (the GB stands for Great Britain)


I believe that "AVAPS-AE" is synonymous with "Automated Airway Management (AAM)"


"Automated Airway Management (AAM)" is only listed as a Dreamstation AVAPS "feature" on certain countries web pages for the DS AVAPS Product...



My DME is no help, they basically gave me the machine and said they had never seen one before, have no experience with AVAPS and so I am am on my own to get is set up!  

[MitchS]

Have you tried entering Great Britain in place of United Kingdom to see what happens? May be worth a try since the GB in the model number stands for Great Britain. If that doesn't work you might try using England, as well.

[GBAVAPS30]

Have you tried entering Great Britain in place of United Kingdom to see what happens? May be worth a try since the GB in the model number stands for Great Britain. If that doesn't work you might try using England, as well.

Thank you for the suggestion, however, Encore Pro uses a Drop Down List to select "Country" for the Company and the Patient location.  United Kingdom is the only option on the list...

They do not have Great Britain or England as an option.


Respironics seems to lack a consistent Country naming convention for their products   



I can't figure out how Encore Pro 2 determines what Country Specific Model you are setting up, there is a Field for Serial Number in the Setup, but not Model Number, but the serial number field has no effect on what setup options appear...


I am doing all of this on the Prescriptions Tab under the Patients Page, is there another location in the Encore Pro Software for configuring a device?? 

[pholynyk]

It could be using the operating system's idea of where you are - your keyboard layout is a good clue, a lot of times, or how you pick your timezone (by city, sometimes). I would have guessed it used the serial number prefix, though.

[MitchS]

It appears the time zone settings determines location as well as other office and patient settings. The following explanation is from the Encore Pro 2 version 2.21.4.1 help section:

"Select a time zone from the Time zone drop-down list, and choose Off or On to indicate whether Daylight savings time is observed at this office. Both settings are mandatory. If the time zone is subsequently changed for an existing DME office, the therapy data for all patients associated with that office will be recalculated. Also, if a patient is moved to a new office with a different time zone, the patient's therapy data is recalculated."

Are the options you are interested in available in the clinician's menu?