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EncorePro Install Loop-Restart Required to Install
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cyanna92 Offline

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Machine: Philips Respironics Dreamstation Auto BIPAP with Humidifier
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CPAP Software: Not using software

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Location: United States

Post: #1
EncorePro Install Loop-Restart Required to Install
Hi All,

I have a copy of the software, and upon attempting to install 2.17.8.0 on Windows 7 OS using Administrator Privileges, it goes through the motions of installing, prompts what language set to use, attempts to move further, then I get the message "This Computer must be rebooted before installation can continue". I reboot as requested, and attempt to continue with installation before the message pops up again. This occurs in a continuous loop without moving any further in the installation process. Do you have any suggestions on how to get around this issue so the software installs and is able to run? Thank you so much in advance!
08-20-2016 08:48 AM
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SuperSleeper Offline

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Machine: PR System One REMstar Auto (DS560)
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CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
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Location: Illinois, USA

Post: #2
RE: EncorePro Install Loop-Restart Required to Install
If I'm remembering correctly EncorePro installation does requires 2 or 3 reboots during the entire process and it can take quite a while.

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08-21-2016 09:24 AM
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cyanna92 Offline

New Members

Posts: 2
Joined: Aug 2016

Machine: Philips Respironics Dreamstation Auto BIPAP with Humidifier
Mask Type: Nasal mask
Mask Make & Model: Wisp
Humidifier: Philips Respironics Dream Station with Humidifier
CPAP Pressure: 16/11-18.8/13 Auto Bipap
CPAP Software: Not using software

Other Comments:

Sex: Undisclosed
Location: United States

Post: #3
RE: EncorePro Install Loop-Restart Required to Install
Hello! I still haven't figured out what is going on and why this refuses to install. It continues to loop while installing, then after requested reboot, nothing happens. Does anyone have any suggestions? Thank you!
09-19-2016 07:53 PM
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AUDavidSydney Offline

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Machine: AU1161X
Mask Type: Nasal mask
Mask Make & Model: Phillips Comfort Gel
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CPAP Pressure: IP 26 EP18
CPAP Software: EncorePro

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Sex: Male
Location: Australia

Post: #4
RE: EncorePro Install Loop-Restart Required to Install
Hi,
I did a google search with your topic,.
Another forum has users with the same problem.

they suggest to use whyreboot, there maybe some software issues on your computer stopping the install. Also try doing microsoft update providing you have a windows computer.

exodusdev.com/products/whyreboot


AuDavidSydney
(This post was last modified: 09-19-2016 08:17 PM by AUDavidSydney.)
09-19-2016 08:13 PM
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