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EncorePro password problem
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KD6OBB Offline

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Posts: 1
Joined: Jan 2016

Machine: Respironics Dreamstation Auto
Mask Type: Nasal mask
Mask Make & Model: Resperonics dreamWear
Humidifier: Resperonics DreamStation Heated Humidifier
CPAP Pressure: 9
CPAP Software: EncorePro Other Software

Other Comments:

Sex: Male
Location: Los Angeles, California

Post: #1
EncorePro password problem
Greetings apnea fans,

I have gotten myself into corner here, I am sort of stuck. I have a Respronics Dream Station, and was using EncorePro 2.17.8, then I updated to Windows 10 and now I can’t log in. I enter EncoreAdmin for the user name and then it tells me I have entered the wrong password. Because I neglected to record the password I used, I tried the variants that I use, and now it reports that I am locked out.

It seems the only recourse I have is to uninstall the program, remove all the related code in the registry, and reinstall. I tried uninstalling, and reinstalling, but that didn’t work.

I am very reluctant to screw around in the registry, because I don’t know what I am doing, I think that is beyond my capability.

Any suggestions, on how to get EncorePro back to a new install condition, or any other things to try?

I installed EncoreBasic, then discovered it doesn’t support the Dream Station.

I guess I could try Sleepy Head, but I already know how to use EncorePro.

Thanks,

~Ed
(KD6OBB)
10-03-2016 06:51 PM
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