Post Reply 
[Equipment] Airsense AutoSet 10 not logging all sleep hours during night
Author Message
sonicboom Offline

Advisory Members

Posts: 471
Joined: May 2015

Machine: Airsense 10 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10, Dreamwear
Humidifier: Integrated
CPAP Pressure: 4.6-7.6
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Washington

Post: #11
RE: Airsense AutoSet 10 not logging all sleep hours during night
(10-20-2015 02:57 PM)Possum Wrote:  
(10-20-2015 01:44 PM)sonicboom Wrote:  The failure to record is not always associated with a line fault error message. In my case it is associated with a sudden increase to pressure 10 - way over my set max of 6.4. I find this may be caused by condensation in the tube between the mask and the climate line. Setting line to auto has fixed this most of the time but not all.

So, your range is really 4 to 6.4? If that's the case, then it should be impossible for the machine to get to 10. Sometimes right before the unit stops recording data, it will output noise spikes, which are erroneous readings that look like abrupt changes in one or more of the metrics when viewed in the software.

Yes in fact those are my pressures. I have spoken with Resmed clinical support and they say it is in fact possible for the machine to ignore the set pressure when it senses or perceives a blockage in the tube from any number of causes - Contrary to popular belief. I suspect you have a similar problem. I suggest you call resmed clinical support, Resmed will most likely advise you to send your SD card to them and they will look at your data and tell you what might be the root cause. We are not the only ones with this problem. I am seeing this coming up on the forum more and more as the cold weather marches in in the US. If enough of us document this and complain it may generate a fix over the modem.

Coffee
10-20-2015 03:23 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Possum Offline

Advisory Members

Posts: 254
Joined: Oct 2015

Machine: Resmed Airsense Autoset A10
Mask Type: Nasal pillows
Mask Make & Model: Airfit P10
Humidifier: (included in CPAP model)
CPAP Pressure: 8-12
CPAP Software: ResScan SleepyHead

Other Comments: Innovo CMS-50F+ pulse oximeter

Sex: Male
Location: San Diego, California, USA

Post: #12
RE: Airsense AutoSet 10 not logging all sleep hours during night
(10-20-2015 03:23 PM)sonicboom Wrote:  Yes in fact those are my pressures. I have spoken with Resmed clinical support and they say it is in fact possible for the machine to ignore the set pressure when it senses or perceives a blockage in the tube from any number of causes - Contrary to popular belief. I suspect you have a similar problem. I suggest you call resmed clinical support, Resmed will most likely advise you to send your SD card to them and they will look at your data and tell you what might be the root cause. We are not the only ones with this problem. I am seeing this coming up on the forum more and more as the cold weather marches in in the US. If enough of us document this and complain it may generate a fix over the modem.

As I mentioned in my first post, I have already spoken to two different support groups at ResMed, as well as my provider, and they have all been dismissive. It's maddening how they just seem to frankly not give a damn. I don't understand how a medical device company can be allowed to be so dismissive of a major issue with one of their products. This is why, from a political standpoint, we need to tax and regulate the hell out of these companies!
10-20-2015 03:44 PM
Find all posts by this user Post Reply Quote this message in a reply
sonicboom Offline

Advisory Members

Posts: 471
Joined: May 2015

Machine: Airsense 10 AutoSet
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10, Dreamwear
Humidifier: Integrated
CPAP Pressure: 4.6-7.6
CPAP Software: ResScan SleepyHead

Other Comments:

Sex: Male
Location: Washington

Post: #13
RE: Airsense AutoSet 10 not logging all sleep hours during night
I don't know who you spoke with but the lady I spoke with in clinical support was very helpful and interested in dissecting and addressing my issues. It might be worth another shot - you may get a different response that your first time. It helps if the DME contacts them first on your behalf saying they can't solve it. That's how I got their attention.

Coffee
10-20-2015 03:52 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Question ResMed AirSense 10 Badjo17 25 2,202 Yesterday 11:02 AM
Last Post: Sleeprider
  Is this sound normal? - Resmed Airsense 10 Autoset Ronberta 8 1,180 11-29-2016 07:59 PM
Last Post: sonicboom
  Gently Used Low Hours. What does it mean? comphelp 8 266 11-29-2016 02:06 AM
Last Post: player
  [Pressure] new airsense 10 new at this abrun7 7 467 11-19-2016 02:12 PM
Last Post: Sleepster
  Reset Machine Hours DreamStation Perchas 1 194 11-17-2016 06:26 PM
Last Post: robysue
  [Equipment] Usage Hours LivingInFaith75 7 305 11-14-2016 06:31 AM
Last Post: LivingInFaith75
  Been about a week with the AirSense 10 for Her Beej 4 372 11-11-2016 09:30 PM
Last Post: Beej

Forum Jump:

Who's Online (Complete List)