Post Reply 
[Equipment] Current Fault Error Message S9 Elite
Author Message
Richie Offline

New Members

Posts: 2
Joined: Aug 2014

Machine: ResMed S9 Elite
Mask Type: Nasal mask
Mask Make & Model: Unsure
Humidifier: H5i
CPAP Pressure: 8
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
Current Fault Error Message S9 Elite
My ResMed S9 Elite has suddenly stopped working. There is an error message on the screen that reads "Current Fault, Contact Service Provider" Has anyone else experienced this before? My service provider hasn't been able to help me. The unit starts up as normal, and when I hit the start button it resets and gives that error message. I've been unable to use my CPAP for a week now. My poor wife can't sleep due to my snoring. Please help!
08-31-2014 11:17 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
trish6hundred Offline

Advisory Members

Posts: 6,436
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #2
RE: Current Fault Error Message S9 Elite
Hi Richie,
WELCOME! to the forum.!
It sounds like your power supply is failing on you, but hang in there for more answers to your questions.
Best of luck to you in getting this situation straightened out.

trish6hundred
08-31-2014 11:43 PM
Find all posts by this user Post Reply Quote this message in a reply
retired_guy Offline

Preferred Members-2

Posts: 2,744
Joined: Jan 2014

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: Resmed Airfit P10
Humidifier: ResMed
CPAP Pressure: 10.6/14, EPR 3
CPAP Software: ResScan SleepyHead

Other Comments: Is it bedtime yet?

Sex: Male
Location: Beautiful, albeit very wet Oregon Coast

Post: #3
RE: Current Fault Error Message S9 Elite
It may not help, but just for drill unplug the power supply from the wall and from the back of the machine. Let everything sit for a 1/2 hour, then plug it back in.
08-31-2014 11:54 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
vsheline Offline

Advisory Members

Posts: 1,907
Joined: Jul 2012

Machine: S9 VPAP Adapt (USA Model# 36007, not better 36037 or 36067)
Mask Type: Full face mask
Mask Make & Model: F10 or SimPlus w/ 2Liners. MirageQuatro & Gecko gel pad
Humidifier: H5i
CPAP Pressure: 15 EPAP, PS 5-10
CPAP Software: ResScan

Other Comments: Marfan Syndrome, chronic bradycardia, occasional Cheyne-Stokes Respiration

Sex: Male
Location: California, USA

Post: #4
RE: Current Fault Error Message S9 Elite
(08-31-2014 11:17 PM)Richie Wrote:  My ResMed S9 Elite has suddenly stopped working. There is an error message on the screen that reads "Current Fault, Contact Service Provider" Has anyone else experienced this before? My service provider hasn't been able to help me. The unit starts up as normal, and when I hit the start button it resets and gives that error message. I've been unable to use my CPAP for a week now. My poor wife can't sleep due to my snoring. Please help!

If less than 2 yrs old should be under warrantee and DME needs to call ResMed Customer Service to obtain Return Material Authorization (RMA) and send to ResMed for repair.

Has the DME tried replacing the power supply? (Make sure to get power supply adequate for heated hose option.)

Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.
(This post was last modified: 09-01-2014 02:43 AM by vsheline.)
09-01-2014 02:40 AM
Find all posts by this user Post Reply Quote this message in a reply
Richie Offline

New Members

Posts: 2
Joined: Aug 2014

Machine: ResMed S9 Elite
Mask Type: Nasal mask
Mask Make & Model: Unsure
Humidifier: H5i
CPAP Pressure: 8
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #5
RE: Current Fault Error Message S9 Elite
Thank you! It's 4.5 years old. Tried unplugging, no luck.
09-01-2014 01:02 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
vsheline Offline

Advisory Members

Posts: 1,907
Joined: Jul 2012

Machine: S9 VPAP Adapt (USA Model# 36007, not better 36037 or 36067)
Mask Type: Full face mask
Mask Make & Model: F10 or SimPlus w/ 2Liners. MirageQuatro & Gecko gel pad
Humidifier: H5i
CPAP Pressure: 15 EPAP, PS 5-10
CPAP Software: ResScan

Other Comments: Marfan Syndrome, chronic bradycardia, occasional Cheyne-Stokes Respiration

Sex: Male
Location: California, USA

Post: #6
RE: Current Fault Error Message S9 Elite
(09-01-2014 01:02 PM)Richie Wrote:  It's 4.5 years old. Tried unplugging, no luck.

As background info, I suggest first checking prices from Supplier #2 (link to Supplier List is at top of all forum pages), and then bringing your machine to your DME, for the DME to test it when powered by a different power brick.

If it is only the old power brick which is bad (maybe a power surge damaged it), would make sense to buy new power brick.

Good luck.

Membership in the Advisory Member group should not be understood as in any way implying medical expertise or qualification for advising Sleep Apnea patients concerning their treatment. The Advisory Member group provides advice and suggestions to Apnea Board administrators and staff on matters concerning Apnea Board operation and administrative policies - not on matters concerning treatment for Sleep Apnea. I think it is now too late to change the name of the group but I think Voting Member group would perhaps have been a more descriptive name for the group.
(This post was last modified: 09-01-2014 01:46 PM by vsheline.)
09-01-2014 01:43 PM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  [Equipment] Water tub maintenance for ResMed S9 Elite Maggie 9 366 10-30-2016 01:53 PM
Last Post: Maggie
  [CPAP] Error code E33 1captnronrosser 3 267 10-14-2016 04:10 PM
Last Post: trish6hundred
  [CPAP] Service Required Error Codes - Inner Workings of a CPAP machine SuperSleeper 18 65,325 10-10-2016 01:48 PM
Last Post: juan345
  RemStar Auto A-Flex: Control wheel fault? yossarian 2 255 09-08-2016 09:48 AM
Last Post: Sleeprider
  Resmed s9 elite stats jxyzobrien 0 229 08-19-2016 04:32 PM
Last Post: jxyzobrien
  invalid date/time. data exists for this period message on Resmed 9 autoset Marl1n 3 466 07-25-2016 09:03 PM
Last Post: trish6hundred
  ResMed S9 Humidifer 5i Error Message atta_gurrrrl 3 2,101 07-08-2016 10:58 AM
Last Post: Moe52

Forum Jump:

Who's Online (Complete List)