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[Equipment] DreamStation Auto Humidification problem
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Giasdaddy2010 Offline

New Members

Posts: 2
Joined: May 2016

Machine: DreamStation Auto CPAP
Mask Type: Other
Mask Make & Model: DreamWear
Humidifier: DreamStation
CPAP Pressure: 7
CPAP Software: Other Software

Other Comments:

Sex: Male
Location: Texas

Post: #1
DreamStation Auto Humidification problem
Good morning everyone. I have searched hoping to find an answer but no luck so far so I'm hoping maybe someone in this forum can help. I have a brand new DreamStation auto CPAP. The first night I used it, the humidifier used 3/4 of the water. The rest of the week it didn't use a single drop. I changed the Humidification from adaptive to fixed. And still not a single drop is being used. My Humidification level is set to 4. Now I know the plate works because if I use preheat it does warm up. I also turned the unit on and put my hand over the end of the hose for 30sec and the plate also warmed up. However As soon as I start using the CPAP the Humidification quits within 10-15 min. I'll wake up several times and feel the water in the tank and its ice cold.
05-18-2016 08:33 AM
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chill Online

Advisory Members

Posts: 850
Joined: Mar 2016

Machine: DreamStation X500
Mask Type: Full face mask
Mask Make & Model: Walk-in Mask Closet
Humidifier: DreamStation
CPAP Pressure: 13-16
CPAP Software: SleepyHead

Other Comments: CPAP True Believer

Sex: Male
Location: Vancouver, Canada

Post: #2
RE: DreamStation Auto Humidification problem
It sounds like your machine is defective. My guess is that a thermostat or high-temperature cutoff is shutting off the heat. Contact your supplier.
05-18-2016 09:40 AM
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sdb7802 Offline

Advisory Members

Posts: 199
Joined: Jan 2016

Machine: PR DreamStation Auto
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: built-in with heated hose
CPAP Pressure: 9.5-14 C-Flex 3
CPAP Software: SleepyHead

Other Comments: Retired Electrical Engineer; began using cpap in 2001; FlashAir wifi card and FlashPAP app

Sex: Male
Location: Georgia, USA (The Margravate of Azilia)

Post: #3
RE: DreamStation Auto Humidification problem
Try running Performance Check in the My Provider menu and see if it fails. No sure if it checks the heater, but it's worth trying.

Just my personal opinion. My posts are not medical advice or a statement of fact. Please consult a qualified physician or other qualified medical personnel. Please comply with all applicable laws, codes, regulations, and protocols.
05-18-2016 02:36 PM
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trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #4
RE: DreamStation Auto Humidification problem
Hi Giasdaddy2010,
WELCOME! to the forum.!
It sounds like your machine is not working right, talk to your DME about exchanging it.
Much success to you with your CPAP therapy and getting a different one.
Hang in there for more responses to your post.

trish6hundred
05-18-2016 08:01 PM
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MattyRetro Offline

Members

Posts: 5
Joined: May 2016

Machine: DreamStation by Philips Respironics
Mask Type: Nasal pillows
Mask Make & Model: RESMED AIRFIT P10
Humidifier: Dreamstation DSXH
CPAP Pressure: 6.0
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #5
RE: DreamStation Auto Humidification problem
Hi, I just joined tonight to ask the same exact question! I just got my DreamStation last night and this morning I checked the Humidifier tank and it was still full. That was with it set at 2. I set it to 4 today to check and I can see the humidity building up in the tank and the heating plate gets very warm. Im hoping its just a setting issue.
05-18-2016 08:42 PM
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palerider Offline

Preferred Members-

Posts: 440
Joined: Nov 2014

Machine: s9 vpap auto
Mask Type: Nasal pillows
Mask Make & Model: p10
Humidifier: none
CPAP Pressure: 18/13+
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Dallas(ish)

Post: #6
RE: DreamStation Auto Humidification problem
the machine reads the humidity in the room, and only adds "enough" humidity, not blindly adding some amount no matter how humid the incoming air is.

this confuses new people.
05-18-2016 08:59 PM
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MattyRetro Offline

Members

Posts: 5
Joined: May 2016

Machine: DreamStation by Philips Respironics
Mask Type: Nasal pillows
Mask Make & Model: RESMED AIRFIT P10
Humidifier: Dreamstation DSXH
CPAP Pressure: 6.0
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #7
RE: DreamStation Auto Humidification problem
Makes sense palerider...I guess i should see what the humidity level in my room is. I just figured it would add moisture to the air its pushing up my nose.
05-18-2016 09:37 PM
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palerider Offline

Preferred Members-

Posts: 440
Joined: Nov 2014

Machine: s9 vpap auto
Mask Type: Nasal pillows
Mask Make & Model: p10
Humidifier: none
CPAP Pressure: 18/13+
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Dallas(ish)

Post: #8
RE: DreamStation Auto Humidification problem
(05-18-2016 09:37 PM)MattyRetro Wrote:  Makes sense palerider...I guess i should see what the humidity level in my room is. I just figured it would add moisture to the air its pushing up my nose.

two things... one.. in normal mode, you're telling it "make the air this humid" if the air is already that humid, or almost, then there's very little extra needed to be added.

second, it's not pushing any air up your nose. if it was, you'd blow up like a balloon.

the only air going up your nose is what your lungs suck in. minor, but important point to remember.
05-18-2016 10:27 PM
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sdb7802 Offline

Advisory Members

Posts: 199
Joined: Jan 2016

Machine: PR DreamStation Auto
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: built-in with heated hose
CPAP Pressure: 9.5-14 C-Flex 3
CPAP Software: SleepyHead

Other Comments: Retired Electrical Engineer; began using cpap in 2001; FlashAir wifi card and FlashPAP app

Sex: Male
Location: Georgia, USA (The Margravate of Azilia)

Post: #9
RE: DreamStation Auto Humidification problem
Just a clarification for all users; from the clinical manual:

Fixed mode applies a constant heat on the humidifier heater plate. Under certain conditions and settings, this mode can allow condensation to occur in the tube.
Adaptive mode adapts the heater plate temperature to the ambient conditions in the room, and is designed to not allow condensation to occur in the tube.

Just my personal opinion. My posts are not medical advice or a statement of fact. Please consult a qualified physician or other qualified medical personnel. Please comply with all applicable laws, codes, regulations, and protocols.
05-18-2016 10:33 PM
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Giasdaddy2010 Offline

New Members

Posts: 2
Joined: May 2016

Machine: DreamStation Auto CPAP
Mask Type: Other
Mask Make & Model: DreamWear
Humidifier: DreamStation
CPAP Pressure: 7
CPAP Software: Other Software

Other Comments:

Sex: Male
Location: Texas

Post: #10
RE: DreamStation Auto Humidification problem
Hey everyone, ok so I went to my provider yesterday and the swapped the humidifier out. We tested it at the office for a few min and it seemed to work. So I went home hooked it up and started to use it. Of course once again no humidity. But I did notice something interesting. In your options under humidification (with your heated tube disconnected) you hAve the option between adaptive and fixed. However if you connect a heated hose. Those options go away and it locks on heated tube. I called Phillips and was told once you hook up the heated tube the options automatically lock to "Heated tube" which is adaptive and you can't change that. We'll that's a problem because I'm waking up really dry. So basically what I gathered is if your having the same problem as me try using a non heated hose on the fixed setting. Unfortunately I only have a heated hose so I can't try it.
05-19-2016 10:10 AM
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