Post Reply 
[Equipment] Fixing my REMstar Auto A-flex myself?
Author Message
sleeplessinottawa Offline

New Members

Posts: 2
Joined: Sep 2015

Machine: REMstar Auto A-flex
Mask Type: Nasal mask
Mask Make & Model: Zest (don't know model)
Humidifier: System One
CPAP Pressure: 13.0
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #1
Fixing my REMstar Auto A-flex myself?
Hi fellow CPAP users.
I am so happy to have come across this forum and hope I am doing things correctly. My CPAP has started to "start and stop" on me - which is something I've read others have experienced.
in my case, I can hear the motor starting to whirl... and it seems to want to "start going full speed" (and in fact HAS gone full speed a few times) before just ending and giving me the "service required" screen message.

I'm convinced the issue is related to dust as the environment I am in is very dusty (many pets, etc.). If I could just open the machine myself and clean it, the motor would go back to working as it should....
Am I being an idiot in thinking that I could open and fix this myself?
I need to be very careful with expenses....

i guess my choice is a) getting a shock trying to open and fix it
or
b) getting a bigger shock when I find out how much it will cost me to have it serviced (my provider is VERY expensive)
thank you for any information or advice you may have for me.
Have a great day - and a restful night.
09-21-2015 11:10 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #2
RE: Fixing my REMstar Auto A=flex myself?
Service required can be machine failure
This might reset the machine, unplug ... wait for few minutes and re-plug
Remove the SD card and see if the machine works without it
If you bought the machine new, new machines comes with two years warranty, see your provider for replacement

If out of warranty period, suppliers #27 and # 28 CPAP repairs, give them a call http://www.apneaboard.com/forums/Thread-CPAP-Supplier-List
09-21-2015 02:28 PM
Find all posts by this user Post Reply Quote this message in a reply
SuperSleeper Offline

Administrators

Posts: 9,961
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #3
RE: Fixing my REMstar Auto A-flex myself?
Not sure which specific series of REMstar you have as there are a few:

[Image: which-remstar.jpg]

Some members have taken apart and serviced their own CPAP machines, so it is possible.

Here's a few links that may help:

Members-Only Files:
http://www.apneaboard.com/forums/Thread-LINKS-to-Members-Only-FILES
(click on the link in that post, which will take you to the members-only files, and we do have some CPAP service technician (repair) manuals available for some machines.

Inner workings of a pre-2007 series REMstar:

http://www.apneaboard.com/forums/Thread-...898#pid898

If you're getting an error code of some type:

Older pre-2007 REMstar Error Codes and their meanings:

http://www.apneaboard.com/wiki/index.php?title=REMstar_error_codes

Current PR System One REMstar error code list:

http://www.apneaboard.com/wiki/index.php...rror_codes

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

09-21-2015 02:40 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #4
RE: Fixing my REMstar Auto A-flex myself?
(09-21-2015 02:40 PM)SuperSleeper Wrote:  Not sure which specific series of REMstar you have as there are a few:

[Image: which-remstar.jpg]
A little bird told me, OP uses PR System One Auto, but did tell me which one, 550 or 560
Coffee
09-21-2015 02:49 PM
Find all posts by this user Post Reply Quote this message in a reply
SuperSleeper Offline

Administrators

Posts: 9,961
Joined: Feb 2012

Machine: PR System One REMstar Auto (DS560)
Mask Type: Nasal pillows
Mask Make & Model: ResMed Mirage Swift II
Humidifier: none
CPAP Pressure: 12.5 - 18.5 cmH20 (auto range)
CPAP Software: SleepyHead

Other Comments: Have diabetes Type II

Sex: Male
Location: Illinois, USA

Post: #5
RE: Fixing my REMstar Auto A-flex myself?
(09-21-2015 02:49 PM)zonk Wrote:  A little bird told me, OP uses PR System One Auto, but did tell me which one, 550 or 560

Ah yes, I didn't see the "System One" in the humidifier section of the OP's profile. Good catch, Zonk!

sleeplessinottawa - you may wish to check out the Members-Only files link I gave in my previous post, as we do have the Service (Repair) Manual for the PR System One machines there.

Smile

SuperSleeper
Apnea Board Administrator
www.ApneaBoard.com


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.

09-21-2015 03:45 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #6
RE: Fixing my REMstar Auto A-flex myself?
Hi sleeplessinottawa,
WELCOME! to the forum.!
Good luck to you on your repair, hopefully, you have a backup machine.
Much success to you with your CPAP therapy.

trish6hundred
09-21-2015 07:00 PM
Find all posts by this user Post Reply Quote this message in a reply
sleeplessinottawa Offline

New Members

Posts: 2
Joined: Sep 2015

Machine: REMstar Auto A-flex
Mask Type: Nasal mask
Mask Make & Model: Zest (don't know model)
Humidifier: System One
CPAP Pressure: 13.0
CPAP Software: Not using software

Other Comments:

Sex: Female
Location:

Post: #7
RE: Fixing my REMstar Auto A-flex myself?
First, before even sharing an update, i have to say how blown away I am by the messages and information I received as a result of my post. You are all SO kind. One poster just wrote to say good luck, which I appreciate.

so here's my update. Remember how I said I could feel/hear the wheel of the motor trying to start inside the machine? I knew that about a week ago, i had moved and shaken the machine to get it going full speed.

when I posted here, that hadn't worked, so here's what I did.

i vacuumed the inside of my machine through the blow hole. I'm sure that wouldn't get all the dust from inside, but at least it got some (and i could hear the suction causing the wheel to go round in response)

then, i tried starting it again and it seemed to be trying harder....
finally, i tried again, slowly moving the box in different directions and noticed that if I applied pressure near the top back of the machine, the motor would move faster. So I pressed there harder and it kicked the machine into full operation.

I was able to use it last night -- Thank God for a decent night's sleep.
But i don't know how long this will serve me as i definitely should take a look at what is happening inside. Thanks to all the links you have provided to me, I will be able to do that and will let you know how it goes. Thanks again. You all rock!!
09-22-2015 01:35 PM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
zonk Offline

Advisory Members

Posts: 7,908
Joined: Feb 2012

Machine: A10 AutoSet
Mask Type: Nasal mask
Mask Make & Model: Activa LT
Humidifier: Integrated /ClimateLineAir
CPAP Pressure: 9/13
CPAP Software: ResScan

Other Comments: CPAP since Nov 2010

Sex: Male
Location: Australia

Post: #8
RE: Fixing my REMstar Auto A-flex myself?
(09-22-2015 01:35 PM)sleeplessinottawa Wrote:  i vacuumed the inside of my machine through the blow hole. I'm sure that wouldn't get all the dust from inside, but at least it got some (and i could hear the suction causing the wheel to go round in response)
Check the air filters and replace if dirty or damaged, the machines uses two types of air filters
1- grey foam filter that is washable and reusable, and must be in place all the time
2- White finer air filter, disposable and goes in front of the foam filter, mesh side facing in
09-22-2015 01:56 PM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  REMStar SE with DOT Compliance musicman85 11 360 12-01-2016 09:08 PM
Last Post: musicman85
  philips remstar auto a-flex skylersdad 2 151 11-29-2016 05:47 PM
Last Post: trish6hundred
  Question: sound level on Resmed S9 WITHOUT humidifier, compared to Remstar 560 kowlooner 8 214 11-29-2016 10:51 AM
Last Post: kowlooner
Question BiPAP vs EPR/Flex etc? SleepyBee 7 262 11-13-2016 08:52 PM
Last Post: Galactus
  [CPAP] Setting up this auto a-flex is really intimidating. SierraMadreMe 6 375 10-27-2016 04:25 AM
Last Post: SierraMadreMe
  Flex settings and hypopneas KSMatthew 4 510 10-21-2016 09:47 PM
Last Post: Sleeprider
  Respironics Flex setting VTSleeper 12 5,590 10-17-2016 02:49 AM
Last Post: Dreams of Green

Forum Jump:

Who's Online (Complete List)