I've been using my Air Sense 10 since March. The nurses recommended I purchase a surge protector as well. I did.
I've been in England since June 29th studying, and after moving out of the dorm today and into a hotel for my last week I have plugged in my machine only to find it fail on the first night.
It was on and working, then it shut off and refused to blow air although the power was still on. In working with it I touched the pack connected to the power cord. It was way too hot, so I unplugged the whole machine. Now it won't turn on at all. The power button at the top blinks once when I plug it in (with my surge protector). Did I kill the machine, even after using a surge protector anyway?!
08-10-2015, 05:18 AM
(This post was last modified: 08-10-2015, 05:19 AM by OMyMyOHellYes.)
Should be under warranty. How much longer will you be in the UK? As soon as you can take it back to where you got it. Let them troubleshoot/fix/replace. Don't know what your other options are except maybe gambling and replacing the power supply out of pocket.
My fathers AS10 power supply failed after about 2 months use.
He also reported that it got very hot.
ResMed have great warranties and they should fix it for you fast.
If you need a quick fix try and buy a spare power supply.
The surge protector would have done no harm.