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[Equipment] Misleading Sales Techniques Mar Internet Purchasing
#1
I'm using a three-year old machine, and have been thinking about an upgrade. My doctor provided me with my script so that I could shop online.

I'm finding what can only be described as "deceptive practices" among many of the companies. I noted that many people seem to be using [link removed] Supplier #1 as a supplier.

They seem to be one of the most deceptive. For example, they advertise the Transcend MiniCPAP Auto with a "retail price" of $629, which they generously discount to $529. But the manufacturer shows this machine at $529 as their "regular" price!

[link removed]


This isn't the only product that they've attached a phony "retail" price to.

Can someone recommend a slightly more honest internet retailer? Or is this an oxymoron?

Jim

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To maintain our status as an educational organization, the only commercial links allowed in this forum are to CPAP-related manufacturer websites. This is stated in the Apnea Board Rules with details given in the Commercial Links Policy section.
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#2
As with anything retail there is going to be mark up and a "special sale price" you'll have to determine for yourself which online suppliers you deem to be "honest." Check out the supplier list at the top of the page and also in the future you have to refer to them as supplier# in your posts instead of by company name. It's a forum rule. Welcome to the board and best of luck on your continued journey!

Also, for what it's worth I have found the customer service at Supplier #18 fantastic! They are a pleasure to deal with and have a loyalty program.
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#3
You can check the supplier list at top of the page, then compare their prices.
I've found that suppliers #18 and 26 have good customer service.
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#4
I bought my machine from Supplier #2 as an open box special.
I'm happy with the price, condition, and access to after sale support.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#5
Hi JimmyMc,
WELCOME! to the forum.!
I have use Supplier #1 and had no trouble with them but I have also used Supplier #18 and I really like them.
Hang in there for more responses to your post, much success to you with your CPAP therapy, and on finding an internet online store more to your liking.
trish6hundred
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#6
I should point out that the machine in question is manufactured by Somnetics not the DME you originally listed as the maker.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. 
ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.
INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINIONS ONLY AND NOT NECESSARILY STATEMENTS OF FACT.
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