Post Reply 
[Equipment] Misleading Sales Techniques Mar Internet Purchasing
Author Message
JimmyMc Offline

New Members

Posts: 3
Joined: Apr 2015

Machine: S8 Elite II
Mask Type: Nasal mask
Mask Make & Model: unsure
Humidifier: unsure
CPAP Pressure: 8-14
CPAP Software: Not using software

Other Comments:

Sex: Male
Location:

Post: #1
Misleading Sales Techniques Mar Internet Purchasing
I'm using a three-year old machine, and have been thinking about an upgrade. My doctor provided me with my script so that I could shop online.

I'm finding what can only be described as "deceptive practices" among many of the companies. I noted that many people seem to be using [link removed] Supplier #1 as a supplier.

They seem to be one of the most deceptive. For example, they advertise the Transcend MiniCPAP Auto with a "retail price" of $629, which they generously discount to $529. But the manufacturer shows this machine at $529 as their "regular" price!

[link removed]


This isn't the only product that they've attached a phony "retail" price to.

Can someone recommend a slightly more honest internet retailer? Or is this an oxymoron?

Jim

-----
Moderator Action: Link Removed
To maintain our status as an educational organization, the only commercial links allowed in this forum are to CPAP-related manufacturer websites. This is stated in the Apnea Board Rules with details given in the Commercial Links Policy section.
-----
04-19-2015 09:00 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
truetopath Offline

Preferred Members-2

Posts: 421
Joined: Feb 2015

Machine: PR system one 560p auto with a flex
Mask Type: Full face mask
Mask Make & Model: Resumed F10
Humidifier: PR system one
CPAP Pressure: 11
CPAP Software: SleepyHead

Other Comments:

Sex: Male
Location: Lake View, NY

Post: #2
RE: Misleading Sales Techniques Mar Internet Purchasing
As with anything retail there is going to be mark up and a "special sale price" you'll have to determine for yourself which online suppliers you deem to be "honest." Check out the supplier list at the top of the page and also in the future you have to refer to them as supplier# in your posts instead of by company name. It's a forum rule. Welcome to the board and best of luck on your continued journey!

Also, for what it's worth I have found the customer service at Supplier #18 fantastic! They are a pleasure to deal with and have a loyalty program.
(This post was last modified: 04-19-2015 09:06 AM by truetopath.)
04-19-2015 09:05 AM
Find all posts by this user Post Reply Quote this message in a reply
OpalRose Offline

Monitors

Posts: 3,160
Joined: Nov 2014

Machine: PR System One REMstar Auto 560 with A Flex
Mask Type: Nasal pillows
Mask Make & Model: AirFit P10 For Her
Humidifier: REMStar heated humidifier with heated hose
CPAP Pressure: Auto Cpap 10-13 AFLEX 1
CPAP Software: SleepyHead EncoreBasic

Other Comments: Started CPAP Therapy October 23, 2014

Sex: Female
Location: Northeast Ohio, USA

Post: #3
RE: Misleading Sales Techniques Mar Internet Purchasing
You can check the supplier list at top of the page, then compare their prices.
I've found that suppliers #18 and 26 have good customer service.

OpalRose
(This post was last modified: 04-19-2015 09:10 AM by OpalRose.)
04-19-2015 09:08 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
justMongo Offline

Monitors

Posts: 3,839
Joined: Sep 2013

Machine: ResMed VPAP Auto (S9)
Mask Type: Full face mask
Mask Make & Model: ResMed Mirage Quattro
Humidifier: ResMed H5i
CPAP Pressure: 18 IPAPmax - 11 EPAPmin, PS=5
CPAP Software: Other Software

Other Comments: μολὼν λαβέ

Sex: Male
Location: Калифорния

Post: #4
RE: Misleading Sales Techniques Mar Internet Purchasing
I bought my machine from Supplier #2 as an open box special.
I'm happy with the price, condition, and access to after sale support.

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
04-19-2015 09:35 AM
Find all posts by this user Post Reply Quote this message in a reply
trish6hundred Offline

Advisory Members

Posts: 6,430
Joined: May 2012

Machine: Resmed S9 AutoSet for Her
Mask Type: Full face mask
Mask Make & Model: Fisher & Paykel Simplus
Humidifier: H5i Heated Humidifier
CPAP Pressure: 10 - 7-20 Cm H2O
CPAP Software: Not using software

Other Comments: I started CPAP in 2008. Totally blind since birth.

Sex: Female
Location: Missouri, USA

Post: #5
RE: Misleading Sales Techniques Mar Internet Purchasing
Hi JimmyMc,
WELCOME! to the forum.!
I have use Supplier #1 and had no trouble with them but I have also used Supplier #18 and I really like them.
Hang in there for more responses to your post, much success to you with your CPAP therapy, and on finding an internet online store more to your liking.

trish6hundred
04-19-2015 10:00 AM
Find all posts by this user Post Reply Quote this message in a reply

Donate to Apnea Board
PollCat Offline
Apnea Board Polling Administrator
Monitors

Posts: 1,576
Joined: Feb 2012

Machine: ResMed S9 Autoset
Mask Type: Nasal pillows
Mask Make & Model: ResMed AirFit P10
Humidifier: H5i Cleanable with ClimateLine
CPAP Pressure: 10 - 18
CPAP Software: SleepyHead

Other Comments: CPAP-ing since 1995; Type 2 Diabetes; Chronic Asthma; Gout

Sex: Male
Location: Westfield, IN

Post: #6
RE: Misleading Sales Techniques Mar Internet Purchasing
I should point out that the machine in question is manufactured by Somnetics not the DME you originally listed as the maker.


INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA.
INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
04-19-2015 04:36 PM
Find all posts by this user Post Reply Quote this message in a reply
Post Reply 


Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  [Equipment] Extreme hostile sales tactics from a clinic - anyone? crystalcalliou 15 455 12-01-2016 12:03 AM
Last Post: chill
  Purchasing APAP machine online cate1898 8 728 06-14-2016 04:45 AM
Last Post: Mutineer
Question purchasing machine libbyau 15 2,738 04-16-2014 06:13 AM
Last Post: zonk
  Question about purchasing a new mask Purdue writer 24 4,261 03-26-2014 03:58 PM
Last Post: Gabby
  Purchasing out own headgear? Purchase? Where? ShelaghDB 18 4,009 03-04-2014 07:47 AM
Last Post: SnuffySleeper
  Internet retailers concern ResMed zonk 25 9,570 09-09-2013 09:21 PM
Last Post: GrammaBear
  optimal mask purchasing Paptillian 3 1,112 07-23-2013 03:41 PM
Last Post: PaulaO2

Forum Jump:

Who's Online (Complete List)